In 2011, the university’s Strategic Reframing Initiative identified the modernization of McGill's travel portfolio as a cost-saving opportunity, and a way of improving processes and efficiencies. In short, we decided to take the travel and expense management into the 21st century.
Following market research and benchmarking in collaboration with Advisory and Steering Committees (representing major faculty travel spenders), objectives were defined:
- Improve customer service
- Reduce costs
- Improve process efficiencies
- Improve control and compliance
- Adhere to the principles of corporate social responsibilities
- Enhance reporting and auditing capabilities
Essentially, the program aims to transform the University’s entire travel and expense processes by:
- Automating the process
- Negotiating deals with travel suppliers to get the best prices
- Simplifying payments
- Mitigating travel risk
Because we're working with a contracted Travel Management Company, we're able to negotiate travels prices that are often lower. The online booking tool customized for McGill will simplify transactions.
As more McGillians use the TMP, we'll be able to gather data on the most frequent destinations and other information that can help us negotiate better and better deals over time.
Careful management of McGill’s travel spending on travel is an important element of the TMP.