Keeping Christmas lights on to add ambiance can help set a shopping district apart

Published: 29 January 2025

Christmas lights that glow softly through long winter nights are part of what makes the holiday season so atmospheric—but they can add to the ambiance any time of year. Some shopping districts are...

McCall MacBain Scholar Brandon Greenall shares his MBA journey

Published: 18 March 2025

Brandon Greenall’s journey from Hazelton and Prince George, B.C., to the halls of McGill University’s Desautels Faculty of Management exemplifies ambition and transformation. The 2024 McCall...

International diversification helps hedge against Trump tariff risk

Published: 27 March 2025

US tariffs are a concern for all Canadians—and companies on both sides of the border stand to lose out. But investors shouldn’t necessarily head for the exits, according to Benjamin Croitoru, an...

Corporate casual dining chains struggle to attract customers who prize authenticity

Published: 16 April 2025

Casual dining chains such as Applebee’s and TGI Friday’s were once ubiquitous in the United States. However, the middle-class restaurant is fading fast. TGI Friday’s has filed for bankruptcy, while...

Women of Desautels: past, present and future

Published: 14 May 2025

The Laidley Centre for Business Ethics and Equity and the McGill Desautels EDI Initiative recently hosted a panel for Women's History Month to honour the past, present, and future of women of the...

Emerging tech can help make business’ more resilient

Published: 13 June 2025

Emerging technologies like artificial intelligence have the power to boost business’ efficiency, but they can also make an organizations more resilient....

Despite rise of chatbots, people still prefer human customer services

Published: 23 July 2025

Until recently, the most common way that customers interacted with a company’s customer service was via human agents on the telephone, the web or a mobile app. But increasingly, customer service is...

How one MBA student finds time for healthy living

Published: 10 March 2025

For Liela Touré, an  MBA student at McGill juggling a marketing role at a consultant firm, grocery shopping is more than a necessity—it’s a form of self-care. With long days and limited time to...

Employees tend to own workplace successes, but blame external factors for failures

Published: 27 March 2025

Nearly two-thirds of employees feel they’ve been ‘thrown under the bus’ by their colleagues—but an even higher number say they’ve never engaged in blame-shifting themselves. “The axe forgets, but...

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