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User experience toolkit

Goals & benefits of user experience research & design

Create positive experiences for your site visitors.

Help your site visitors by directing them to your answers to their questions. 

Process

  1. Define your audience

    • Understand audience needs
    • Create user personas
    • Define use cases
    • Find out how
  2. Design appropriate solutions

  3. Evaluate and test your choices

Interested in learning more?

Get an in-depth tour of the resources and best practices contained in our toolkits by signing up for Web Services training.

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