Generative AI (GenAI) is a hot topic these days. We've been enjoying lots of discussions about GenAI best practices. We've also heard concerns about the need for related policies and guidelines. A big thank you to folks who have shared their thoughts and insights with us, including members of our site manager and editor community, our web governance stakeholders, and industry leaders. Many of these conversations are still evolving.
What is generative AI (GenAI)
Generative AI is a type of artificial intelligence that uses machine learning to create new types of media, including text, images, sound, and video. Users write short “prompts” to guide the AI in creating this content.
We've realized we don't necessarily need to create new policies and guidelines for content created using generative AI. Instead, we can build on our existing ones, such as our Digital Standards, web governance framework and other guidelines and resources shared on the Web Services website.
We recently added a note to the Digital Standards landing page that affirms content on McGill’s websites—including content created with generative AI—must align with McGill’s Digital Standards. Additional revisions are being considered. The use of AI seems particularly relevant to standards like, Be thorough in your process, Make sites accessible and inclusive, Less is more, and Protect websites and users' data.
As we explore AI's potential more fully, we may expand and clarify how to use AI responsibly in our digital environment.
Tips and training for using gen AI tools to manage your website
Are you excited to start using GenAI? You'll be happy to hear we are experimenting with Microsoft Copilot* with the goal of identifying tips and best practices to share with you. One potential use that I've been having fun experimenting with lately is using Copilot to analyze user research data. We've already noticed some interesting advantages, as well as a few hiccups. Stay tuned for updates!
*McGill endorses the secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. To learn more, read IT Services' article, Secure version of Microsoft Copilot available to McGill community!
Other AI-related resources produced by the McGill Community
- Microsoft Copilot and general guidelines for using generative AI tools, IT Services
- Guide for Artificial Intelligence, McGill Libraries
- Generative AI for teaching and learning at McGill, Senate sub-committee on teaching the learning
- Using generative AI in teaching and learning (knowledge base article), Teaching and Learning Services