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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQ)


Registration and Payment Questions

Are any prerequisites needed in order to participate in a course?

The target audience and descriptions of each course are listed on the course page. If you’d like more information to see if it is a good fit for you, we have previous course agendas posted here.

When does registration close?

Registration closes when the course is full or seven days before the start of each course. If you want to see if it is possible register after the course is closed please email summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca.)

How do I change courses?

Course change requests must be made at least 7 days prior to the start of a course. Please email summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca) with your registration name and what course you'd like to change. 

How do I know what payment category I am in?

The McGill Summer Institute charges a different amount for low, middle, and high income country participants. We follow the World Bank guidelines for country category. You can look up your country on the World Bank website to determine what category you fit into. Note that both lower-middle and upper-middle are considered “middle-income countries” for registration pricing.

How do I cancel my registration?

Participants unable to attend a course of the McGill Summer Institute 2022, after having paid their registration fees, must provide a written request to the summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca) for their refund on or before May 15, 2022. The Organizers regret that requests received after this date will not be considered. Administrative charges for cancellations will be $25 for all reasons.

Who do I contact with questions regarding registration and payment?

Kristin Hendricks summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca)


Course Information

What is the course schedule?

Details for each course, including the approximate times that faculty will be teaching live, can be found on the "Courses" page. A detailed agenda for each course will be released a couple of weeks before the course starts. If you want to view previous agendas (as available) click here.

How many courses do I have to take? 

Each course can stand alone and there is no requirement to take multiple courses. Participants can take one course, or multiple courses depending on their schedule. 

Do I have to join the online courses live? 

The faculty members will teach online live each day (for times consult the course pages). We encourage participants to join live during these times, but if you are unable to join live for any reason you may view the recordings (see details below).

Will sessions be recorded? When will they be available? How long will they be available?

Course material will be recorded to accommodate asynchronous learners from all time zones. Recordings are also useful for those that may want to go back and review sessions. Taped content will be viewable via the course platform (Cvent) 24 hours after it was given as a live lecture. The recordings will be available for at least 14 days after the course. You will not be able to download the recordings.

I want to come to Montreal. Are any of the courses in-person? 

Two courses--TB Research Methods and Decolonizing Humanitarian Action will be offered both in-person and online. 

Are there any assignments or grades?

Courses are not graded. Some courses have optional homework or assignments that participants are encouraged to completed to further their learning. 

Can I get McGill University credit for Summer Institutes courses?

The Summer Institute is considered professional development and courses are not for university academic credit. Institute attendees are not required to register as university students and no university credit is awarded for participation. However, participants will receive a certificate of completion.

Will I receive a certificate of completion?

Yes, all participants will receive a certificate of completion for each course they take. Course organizers will confirm that participants have attended the majority of sessions before issuing the certificate of completion. 

What is the language of instruction?

The primary language of instruction and language for course materials is English.

Are there disability-related accommodations and services?

The McGill Summer Institute endeavors to provide an inclusive learning environment. If you have specific learning needs please let us know well in advance so that we can work to find an appropriate accommodation. Please contact Kristin Hendricks at summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca).


Access Information

What online platform will be used to organize the courses?

All courses will be managed through an online platform called Cvent. Live sessions, recordings, handouts, and readings will also be provided through the platform. In addition, participants will be able to see who else is attending, send messages to faculty and other participants, and interact with exhibitors.

How do I log-in?

You will receive a separate email with your Cvent log-in. Please log-in using the link in the email sent to the address you used when you registered the course at least 3 days before your course starts just to check that you don’t have issues with the platform. Also check to make sure you are seeing the correct courses in your profile. If you are having any issues promptly email summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca) with the specifics of your problem.

The Cvent platform is accessible via mobile or desktop set-ups.

What browser should I use?

To be updated

What if I didn’t get a link to Cvent? Or I am having trouble accessing Cvent?

To be updated

Please note that Summer Institute staff will do their best to assist and answer your questions but we are unable to offer technical support for issues relating to computer hardware, operating systems and connectivity.

Can we test the platform to see if it works for us?

To be updated

How do I find a specific course session?

To be updated

How do I network with other attendees?

To be updated

I have another question that is not in this FAQ.

Please send any questions relating to the event to summerinstitute.med [at] mcgill.ca (summerinstitute.medATmcgill.ca).

Please note that Summer Institute staff will do their best to assist and answer your questions but we are unable to offer technical support for issues relating to computer hardware, operating systems and connectivity.




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