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Video: “I Am in Control”: Lessons in Crisis Management from Past Crises

This webinar featuring Mel Cappe took place on April 22, 2020 as part of our Policy Challenges During a Pandemic series

In a crisis, it feels like every situation presents an unprecedented challenge. However, there are preexisting playbooks that can serve as guidelines. From September 11 to the SARS pandemic, there are vital lessons from past emergencies that we can apply to the COVID-19 pandemic. Here, Mel Cappe outlines 20 principles on how best to prepare for 'black swan' events.



Mel Cappe 

Professor, Munk School of Global Affairs and Public Policy
Formerly: President of Institute for Research on Public Policy; Clerk of the Privy Council; Canada's High Commissioner to the United Kingdom; Deputy Minister of Environment Canada

Mel provides strategic advice on a wide range of financial, environmental, and human resource development issues.

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