How can we make person-centered care a reality?

THIS EVENT HAS BEEN POSTPONED - MORE DETAILS TO COME

Canada’s universal health system is facing an unprecedented crisis: one in six Canadians lack a primary care provider and health needs post-pandemic are surging. Knowledge and know-how to overcome this crisis have never been in greater demand.

Join us for the fourth seminar in the 3rd edition of the Global Primary Health Care seminar series “Health workers and frontline care in the post-COVID-19 context” which draws on evidence and insights, both local and global, on how to revitalize Canada’s health workforce and primary care. This seminar series is a collaboration between the Department of Family Medicine and the School of Population and Global Health at McGill University.

The limitations of current approaches to delivering primary care are even more evident since the COVID-19 pandemic. Even among people who have access to dedicated primary care providers, there is significant variation in patient experience and satisfaction. Indeed, to be effective and accepted, health care has to be person-centered and smoothly navigate the intersections of differing health as well as social needs for each individual. This balance is perhaps most critical in primary care, where long-lasting trust-based relationships between patients and health workers are essential to success.

In this context, the aim of this seminar is to discuss what makes care person-centered and what role health workers play in making person-centered care a reality.

WHEN: Wednesday, September 13, 2023, from noon to 1 p.m.

WHERE: Hybrid | 2001 McGill College Avenue, Room 1201; Zoom

Seminar series on “Health workers and frontline care in the post-COVID-19 context”

Across the country and globally, there are visible cracks in the primary healthcare system. In Canada alone, millions lack access to a dedicated family physician or equivalent frontline provider, and unsurprisingly visits to emergency rooms are increasing, further straining an over-stretched system. Central to an effective primary health system is a sufficient number of empowered and satisfied health workers. Instead, shortages of key health personnel, grievances, burnout and turnover have been seen across the country, and globally not only placing the general population at risk but also aggravating working conditions for other health workers. These challenges are due to many factors, including choices about the health workforce and the broader contexts within which health systems function. Learn more about the series.