Recovering/restoring files on your EMF home directory (H:\ drive)

Note:
- Your files cannot be restored from the Recycle Bin since they are stored on a network volume (not on the local workstation).
- Shadow copy is enabled allowing you to retrieve a copy of a file (from a snapshot).
- Snapshots are copies of your files at intervals throughout the day. Limited snapshots are available.

While logged into an EMF workstation:

1. In Windows Explorer browse to your EMF home H:\drive.
2. Select the folder or file you wish to recover a previous version/copy.
3. Right-click and select Properties.
   Example:
    
4. Click on Previous Versions tab.
   Example:
   
   - Select the version best suited for you to recover.
   Example:
   
5. Click on Open.
   - A new window will open with the folder/file of the previous version selected (with the specific date/version). Example:
   
   - Retrieve the file by copying (do not restore the file, as an existing version could be overwritten) to a desired location. Example:
   
   - Ensure that you have enough space available on your H:\ drive.
   ** It is important that this be done at the earliest, as there are a limited number of versions saved.

Additional info to consider:

• If a file was created and deleted in the same day, it may not be available to recover.
• EMF can only provide support for files on the EMF network
  i.e. not on the local EMF workstation nor USB key.

If the file is not available from previous versions

Please contact us or visit our main office/lab (Macdonald Harrington Building – room G15)

• The name of the file
• The location of the file
• The date/time the file was deleted.

* Some fees may apply to restore EMF files from backup tapes.