e-Billing

On this page:
Features | Accessing your e-bill | How does it work | Frequently Asked Questions

Features

E-billing is convenient, easy to use, and secure! With e-billing you are notified by e-mail when your bill is ready to view, and you have the ability to view a billing history of up to 12 months. What's more, you can assign access privileges to a guest so that they can view your e-bill and Account Summary by Term, and even pay your bills! e-billing is also paper free, bringing McGill one step closer to our sustainability goals!

Accessing your e-Bill

You will be notified through your official McGill email address that your monthly e-bill is ready to be viewed on Minerva. Under the Student Accounts Menu, go to the e-Billing and e-Payment Menu to view the monthly billing statement. Your e-bill can be downloaded or printed as a PDF file by logging into Minerva with your McGill ID and PIN, or by signing on to myMcGill. You are responsible for checking your McGill email account for the notification that your e-bill is available. E-bills are issued within the first 5 days of every month and are due 23-25 days later. To keep all data secure and confidential, don't share your passwords with anyone and make sure to logout or close your browser when you're finished reviewing your e-bill.

Failure to check email on a regular basis will in no way constitute grounds for the reversal of interest charges and/or late payment fees should the bill not be paid.

How does it work?

Step 1 — Log into Minerva

  • Select Student Menu
  • Select Student Accounts Menu
  • Select e-Billing and e-Payment Menu

Step 2 — View your e-bill

  • click on the date of the e-bill you want to see
  • click on any associated inserts that may be available

Step 3 — Pay your e-bill

  • via internet banking
  • pre-authorized debit (e-cheque)

I believe my email address is inactive. What do I do?

Users can verify/change their Email Delivery Destination (which mailbox McGill is delivering email to) by going to the Reggie Web page, selecting "Change Account Information", selecting "Uniform Email Address", and following the on-screen instructions. Alternately, users can contact ICS Customer Services directly.

What happens when I am no longer registered? Do I still get my e-bill?

If you are a McGill graduate, you can get an Email for Life (ELF) email account.

If you did not graduate and have officially withdrawn from McGill (i.e., advised us that you are not planning to return):

  • You can continue to access your e-bill on Minerva (as long as there is a balance other than zero).
  • Your McGill Email Address (first.last [at] mail.mcgill.ca) will remain active for one (1) year after you have officially withdrawn from McGill.
  • You will be notified by email that your email account will be de-activated within two weeks time, and consequently will be advised to forward your McGill Email Address to another valid mailbox.

If you did not graduate and do not return to McGill (i.e., you did not advise us that you are withdrawing):

  • You can continue to access your e-bill on Minerva (as long as there is a balance other than zero).
  • Your McGill Email Address (first.last @mail.mcgill.ca) will remain active for approximately 18 months after your last registered term.
  • Approximately six (6) months after your last registered term, you will be notified by email that your email account will be de-activated within two weeks' time, and consequently will be advised to change the delivery destination of your McGill Email Address to deliver to another valid mailbox.

What is the difference between my e-bill and the Account Summary by Term?

The e-bill is produced at a certain point in time and represents a “snapshot” of your account at that moment. All charges which have not been previously billed appear as current charges. Charges that were previously billed, and still unpaid as of the statement date, are displayed at the top of the bill as one amount.

Your account summary by term shows the individual charges by date and is accurate as of the moment you are accessing the information. Interest will only accrue on items that have appeared on a bill (e-bill or paper bill). Therefore if there are charges that appear on your account summary by term with a date following the last bill date, they will not be part of the balance on which the interest is calculated.

Can my parents or someone else I designate have access to my billing information?

Yes. See Guest Access for more information.

Can I revoke guest access privileges when I want?

Yes, you can revoke access to any or all of the privileges when you wish by going to the “Change Access Privileges for your Guest” menu.

Will my guest be notified when a new e-bill is ready?

Yes, they will be cc’d on the email that you receive when a new e-bill is ready to view on Minerva, if you have granted access to the View e-bills/Account Summary by Term privilege.

What is the difference between the Student Third Party Billing email address and being a guest?

The student third party billing email address is used to send a copy of the email notification about e-bills being ready to any third party you have designated. It does not give them access to Minerva. By giving privileges to a guest, you enable that guest to access Minerva with their own login credentials and access only the parts of your financial record you have authorized.

Do I have to communicate with my guest about the secret word that I have selected?

No, the University will send both you and your guest an email identifying the secret word, just in case you forget.

Understanding your e-Bill

What is the "Out Of Province Supplement" charge on my bill?

Tuition Supplements are additional tuition charges for Canadian or certain International students (in particular programs) who do not qualify for the Quebec rate of Tuition. These supplements are set by MELS (Ministère de l’Education, de Loisir et du Sport).

For details on tuition rates based on citizenship and residency, see Fees by Residency status.

I see inserts attached to my e-bill. What are they?

Inserts contain important supplementary information and forms provided by either the University or student organizations. They are available with the e-bill as hyperlinks in PDF format and may be viewed on-line, downloaded and/or printed.