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Master of Management (M.M.) Retailing (Non-Thesis) (45 credits)

Offered by: Management     Degree: Master of Management

Program Requirements

The Master of Management in Retailing; Non-Thesis, is focused on the customer journey and explores how retail disruptors can lead to retail innovations that can significantly improve operational efficiencies, competitiveness and impact customer satisfaction to provide a foundation for a better society. International in scope, the program will focus on how retailers must adapt to the rapidly changing and increasingly complex global business environment to thrive. It aims to integrate diverse disciplines and experiential learning opportunities, including an optional internship, research opportunities with the state-of-the-art Retail Lab in addition to an international trip and Global Retail Challenge.

Required Courses (21 credits)

  • RETL 601 Foundations of Retailing (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Consumer behaviours, emerging trends, technologies and financial approaches to sustainability, and how they can lead to retail innovations that can significantly improve operational efficiencies, competitiveness, customer satisfaction and provide foundation for a better society.

    Terms: Fall 2024

    Instructors: Lamothe, Marie Josee (Fall)

    • Corequisite: RETL 603

    • Restructure: Open only to Master's students within the Desautels Faculty of Management

  • RETL 603 Retail Science and Data Analytics (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Basic statistical techniques and methodologies including sampling, regression, classification methods, machine learning, and predictions using real cases and data sets across several retail sectors such as real estate, restaurant, entertainment and ecommerce. Conducting predictions using real cases and datasets across several retail sectors.

    Terms: Fall 2024

    Instructors: Ma, Yu (Fall)

    • Corequisite: RETL 601

    • Restriction: Open only to Master's students within Desautels Faculty of Management.

  • RETL 611 360-Degree Customer Insight (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Key customer concepts and frameworks such as choice models, judgment heuristics, satisfaction models, brand equity models, and theories of persuasion; including cutting edge data analytics relevant to customers such as marketing experiments, observational analysis, physiological/neurological responses, online sentiment, and satisfaction modeling.

    Terms: Fall 2024

    Instructors: Dellar, Mary (Fall)

    • Restriction: Open only to masters' students within the Desautels Faculty of Management.

  • RETL 613 Digital Retailing Models (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The role of IT in acquiring retail consumers, digital business models, emergent technologies in e-Business, and various IT-enabled innovations including digital platforms, and online community business models.

    Terms: Fall 2024

    Instructors: Desjardins, Thierry (Fall)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 615 Managing Retail Operations (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management.

    Terms: Winter 2025

    Instructors: Ray, Saibal (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 617 Managing for Sustainability (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Introduction to business strategy and stakeholders. Balanced scorecard and corporate social responsibility. Analytical methods to manage the other stakeholders in a firm – owners, employees, and the public. Introduction to stakeholder theory and tools that managers can use to discriminate between the various choices to maximize stakeholder value and balance between competing stakeholder needs. Organizational culture and structure. Conflict management. Financial reporting. Inventory reporting. Budgeting. Taxation. Financial decision making.

    Terms: Winter 2025

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 625 Experiential Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Retail project on analytics in collaboration with a retail company. Retail seminar on emerging retail issues. Retail case challenge to investigate problems and to develop solutions on retail topics.

    Terms: Fall 2024

    Instructors: Chamoun, Rony (Fall)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

Complementary Courses (24 credits)

12-24 credits from:

  • RETL 621 Retail Internship (6 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : An internship of at least 150 hours with a host retail company. The internship is centered on a mutual agreement between the candidate, the participating company, and the course professor.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Prerequisite(s): RETL 601, RETL 603

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 631 Digital Media Marketing (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Fundamentals of marketing communications and advertising. Setting budgets and media allocation. Strategic objectives for digital media communications. Storytelling and creative content. Paid, owned, and earned media. Metrics and productivity. Controlled and quasi-experimentation. Launching digital multi-media campaigns and monitoring their performance.

    Terms: Fall 2024

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 633 Data-Driven Retail Decisions (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Business decision types, including supply chain management, pricing and promotions, revenue management, inventory policies, and assortment decisions. The applications of machine learning, optimization, and data analytics on retail problems.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 635 Creativity and Experiential Economy (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : An interdisciplinary perspective on creativity and experiential retail. Focused themes based on the core dimensions of creativity, including the individual, creativity as a social process and the output of this creative process.

    Terms: Winter 2025

    Instructors: Mantere, Saku (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 637 Innovative Retail Technology (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Examination of the value of computer vision (i.e., “visual listening”) and Internet-of-Things (IoT) in retail setting, including basic personalization and targeting retailing strategies, and designing IoT strategies and assessing the impact of technologies on business outcomes as well as the ethical and privacy implications.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.

  • RETL 641 Fashion Retail Management (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The key differences and success factors in fashion, beauty and luxury industries, including personalization, tools of communication, power of social media and key opinion leaders, the importance of brand, the creative process, merchandising and inventory management, distribution and retail operation, financial and investment decisions, talent management, and environmental and social responsibility.

    Terms: Fall 2024

    Instructors: De Brabant, Charles (Fall)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 643 Fintech and Financial Services (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The capabilities of blockchains for payments, ownership transfers and the delivery of consumer services, public Blockchain architecture, initial coin offerings, the design of online platforms that directly offer funding options to consumers, online mortgage and crowdsourcing, and the automatization of financial advice.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 645 Food Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The “food-production journey,” including the preparation, distribution, safety, marketing, consumption, consumer attitudes, and emerging trends. Food supply chain partners such as farms, grocery stores, restaurants, or community food producers.

    Terms: Fall 2024

    Instructors: Pinard, Emilie (Fall)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 651 Retail Practicum (6 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : A complex retail issue that is of interest and importance to a retail sector or organization. The objective is to apply frameworks and learnings to empirically examine a specific retail issue from multiple angles.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

  • RETL 652 Independent Study in Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Research reading or field projects, permitting independent study under the guidance of a Faculty member. Projects to be arranged individually with instructors.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

    • A detailed student proposal must be submitted to the instructor and approved by the Academic Director during the first week of term.

  • RETL 661 Advanced Topics in Retail Management 1 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: Winter 2025

    Instructors: Goodman, Matthew (Winter)

  • RETL 662 Advanced Topics in Retail Management 2 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: Fall 2024, Winter 2025

    Instructors: Wolfe, Jamie (Fall) Gopalakrishnan, Sanjith (Winter)

  • RETL 663 Advanced Topics in Retail Management 3 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: This course is not scheduled for the 2024-2025 academic year.

    Instructors: There are no professors associated with this course for the 2024-2025 academic year.

0-12 credits from:
up to 12 credits of course from 600-level courses offered by Desautels Faculty of Management. Course choice must be approved by the Program Administrator/ Program Adviser of the Master of Management in Retailing Non-Thesis program office.

Desautels Faculty of Management—2024-2025 (last updated Apr. 3, 2024) (disclaimer)
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