What You Need to Know
Handbook on Student Rights and Responsibilities
Charter of Students' Rights, Article 9
9. Every student has a right to a quality education. The University’s corresponding obligation is fulfilled where:
(a) the University offers an education capable of providing students with an adequate level of competence in the relevant field of study, and
(b) the University makes every reasonable effort to maintain the quality of education it dispenses, and
(c) the University makes every reasonable effort to provide an appropriate environment for learning and assessment activities.
Who You Can Talk To
- Your instructor
- The Chair of your academic department
What Else You Can Do
If you encounter a problem, you may choose to contact:
- The Associate Dean or Director (Student Affairs) in your Faculty
- The Office of the Dean of Students