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Video: Crisis Communications during COVID-19: The Good, the Ugly and the Ugly

This webinar featuring Adam Daifallah took place on April 17, 2020 as part of our Policy Challenges During a Pandemic series

Everything about the COVID-19 pandemic is unprecedented, including policy responses and the way they are communicated. With no playbook to rely on, governments around the world are improvising on the go, with mixed responses. This webinar with Adam Daifallah looks at some of the communications successes (and the many failures) of the past month and how typical crisis communications protocols sometimes do (and often do not) apply in this chaotic time. 

Adam Daifallah

Senior Managing Director of Teneo

Formerly sat on the editorial board of the National Post in Toronto; Former Washington, D.C. correspondent of The New York Sun.


COVID-19 and Public Policy image of empty streets and airport

Policy Challenges During a Pandemic

Policy Challenges During a Pandemic is a series of webinars and briefing notes addressing policy aspects of the current public health crisis.


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