Case managers are here to provide immediate support for students experiencing difficulties.
Case Managers listen to a student's situation, offer support, and connect them to the right resources inside or outside McGill. The goal is to identify approaches that enhance the student’s academic and personal well‑being.
Meetings can be in person or online.
| Time | Contact information |
|---|---|
During office hours Monday-Friday 9:00 AM - 5:00 PM | Office of the Dean of Students 514-398-4990 casemanager [at] mcgill.ca (casemanager[at]mcgill[dot]ca) |
| Outside office hours | Office of the Dean of Students deanofstudents [at] mcgill.ca (deanofstudents[at]mcgill[dot]ca) McGill Emergency Security Services Downtown : 514-398-3000 Macdonald: 514-398-7777 |
*It is important to note that Case Management is not a replacement for professional therapy or counselling.
Non-McGill resources. Available every day, 24 hours a day
| Name of resources | Contact information |
|---|---|
| Centre d'intervention de crise Tracom | 514-483-3033 |
| Le Transit Crisis Centre | 514-282-7753 |
| West Island Crisis Centre | 514-684-6160 |
Suicide Prevention Center of Montreal (calling from a Quebec area code) | Call: 1-866-277-3553 Text: 535353 |
(calling from all other Canadian provincial and territorial area codes) | Call or text: 9-8-8 |
Who can contact a Case Manager?
- Students
- Professors and instructors
- Departments or units
- Friends and family
When should you contact a Case Manager?
If you are feeling overwhelmed with your situation.
For example, if you are
- concerned about school and your academics,
- worried about your housing situation,
- having suicide thoughts,
- concerned about a friend or another student,
- grieving a loss and want to talk to someone, etc.
