Case managers are here to provide immediate support for students experiencing difficulties.
Case Managers take the time to listen to students’ concerns, offer guidance and support, and connect them with relevant resources at McGill and in the community. Their goal is to help students find approaches that support both their academic journey and overall well-being.
Drop by, email, or call to get in touch. Meetings can be in person or online.
How to get in touch
Walk-ins are welcome Monday to Friday, 10:00 AM to 4:00 PM. Meetings with Case Managers outside of these hours must be scheduled in advance.
Outside of these hours, please email or call.
Brown Student Services Building, Room 2100
3600 McTavish Street
Montreal, Quebec H3A 0G3
deanofstudents [at] mcgill.ca (deanofstudents[at]mcgill[dot]ca)
514-398-4990
Contact information for McGill Emergency Security Services is as follows:
Downtown : 514-398-3000
Macdonald: 514-398-7777
*It is important to note that Case Managers and the Crisis Response Team are not a replacement for professional therapy or counselling.
Non-McGill resources. Available every day, 24 hours a day
| Name of resources | Contact information |
|---|---|
| Centre d'intervention de crise Tracom | 514-483-3033 |
| Le Transit Crisis Centre | 514-282-7753 |
| West Island Crisis Centre | 514-684-6160 |
Suicide Prevention Center of Montreal (calling from a Quebec area code) | Call: 1-866-277-3553 Text: 535353 |
(calling from all other Canadian provincial and territorial area codes) | Call or text: 9-8-8 |
Who can contact a Case Manager?
- Students
- Professors and instructors
- Departments or units
- Friends and family
When should you contact a Case Manager?
If you are feeling overwhelmed with your situation.
For example, if you are
- concerned about school and your academics,
- worried about your housing situation,
- having suicide thoughts,
- concerned about a friend or another student,
- grieving a loss and want to talk to someone, etc.
