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Staff Benefits

A winter view of the inukshuk gracing the entrance of the 688 Sherbrooke West building

Claims Submission Deadline is March 31, 2014

You have until Monday, March 31, 2014 to submit your claims for 2013 expenses to Manulife Financial for reimbursement.

Claims must be received at Manulife Financial's offices no later than March 31, 2014. Claims received after March 31, 2014 will not be accepted.

For more details, read Claim Submission Deadline is March 31, 2014

Sign Up For Direct Deposit

Sign up for direct deposit, a fast and efficient method of having your health and dental claims automatically paid to your bank account; receive an email alert when your claims have been reviewed; and, check the status of recently submitted claims. Register on Manulife's website (Login/Register) and follow the instructions

Insurance carrier: Manulife Financial

Supplemental Health and Dental - Policy 85210


Bring your claims in person to the following drop-off location
Manulife Financial
2000 Mansfield,
2nd floor

or Mail your claims to:
Group Claims Department
PO Box 2580, STN B
Montreal, Qc H3B 5C6

Group Claims Department
PO Box 5000, STN B
Montreal, Qc H3B 4B5

Manulife Customer Service Centre: 1-800-268-6195
You will be asked to provide the group contract number 85210 and your plan member certificate number (this is your McGill ID number).

Manulife website: Click here

Claim Forms

Supplemental Health and Dental claim forms may be obtained from this website

Planning a trip outside Quebec? Important information about your health coverage.

Be prepared! Consult Manulife's Emergency Travel Assistance website - and - this website.

Employees with Temporary Employment Authorization:  The RAMQ imposes a 21-day travel restriction. Go here for important information about health coverage while outside Quebec.

New Emergency Travel Assistance Plan Number for Active Employees

Effective January 1, 2014, Manulife has assigned a new emergency travel assistance plan number for active staff:  5320.

This number replaces the number 9505 located on the back of your Manulife benefit card. All other information on your card remains the same such as the policy #85210 and emergency travel assistance phone numbers.  No new benefit cards will be issued.

Manulife Benefit Card

You can print a personalized benefit card directly from Manulife's Plan Member Secure website. For instructions, go here.

Manulife Emergency Travel Card

You can print a generic emergency travel card directly from Manulife's website.

Business Travel Information

Register travel arrangements with the Business Travel Information Form.

Mandatory Participation in Supplemental Health Plan

Quebec legislation requires that you, your spouse and children must be covered under a group health insurance plan providing at least drug coverage if you are under age 65 and are eligible for coverage under that plan.

When first enrolling for benefits, you can refuse participation in the McGill Health Plan only if you provide proof of alternative health coverage (e.g. through your spouse or through membership in a professional order or association).  For more information refer to Supplemental Health plan.

For further details, please refer to the RAMQ website.

Provincial Plan Replacement Coverage

Quebec requires that new arrivals from outside the country, or returning Canadians who no longer qualify for provincial health benefits, satisfy a waiting period of up to 3 months. McGill University offers health benefits coverage under the Provincial Plan Replacement Coverage during this waiting period.

Retired? 65 or over? 

Consult the life events sections When you retire and When you turn age 65 for important information concerning your coverage.

 Questions? Need to make changes?

Visit the FAQ section in this website - or - contact the HR Service Centre at 514 398-4747 or hrhr [at] mcgill [dot] ca. The HR Service Centre is located at 688 Sherbrooke St. W., 15th floor, Suite 1520.

These web pages provide an easy-to-understand summary of the McGill Benefits Program. Full provisions of the individual plans are contained in the official plan documents. If there are any discrepancies between the plan documents and this summary, the terms of the plan documents will apply in all cases. McGill University reserves the right to change, amend or terminate these plans at any time. In addition, rates are subject to change at any time.