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Graduate Certificate (Gr. Cert.) Health Services Management (15 credits)

Offered by: Career & Professional Develop     Degree: Graduate Certificate Health Services Management

Program Requirements

** This is a restricted program. **

This graduate certificate is designed for practising health care professionals who want to acquire leadership skills to pursue a career in management or for managers and administrators who wish to upgrade their business and management knowledge for a senior management role. Focus is on the current changes and challenges in health systems across Canada, such as new funding models, evolving organizational changes, human resource challenges, financial sustainability, and greater demand for integration. A problem-based approach to teaching and learning will be taken, whereby students identify a real workplace operational problem and apply the theoretical concepts they learn to analyze and apply innovative and practical solutions.

Required Courses (9 credits)

  • CACC 520 Accounting for Management (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

    Terms: Fall 2021, Winter 2022

    Instructors: Cohen, Thierry (Fall) Cohen, Thierry (Winter)

  • CMS2 533 Lean Operations and Performance Management in Health Services (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Management Science (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • CPL2 532 Leading Change (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Policy : Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.

    Terms: Fall 2021

    Instructors: Saggers, Robert E (Fall)

Complementary Courses (6 credits)

  • CGM2 510 Project Management: Tools and Techniques (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Management : Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.

    Terms: Fall 2021, Winter 2022

    Instructors: Chasse, Andrew; Samia, Maroun (Fall) Gauthier, Sylvain (Winter)

    • Restrictions: Open to students currently in a program. Not open to Special Students.

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.

  • CHLC 580 Health Services Management Field Project (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Health Care : Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • CHLC 590 Topics in Health Care (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Health Care : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisite: CHLC 500

    • Note: Content will vary from year to year.

  • CORG 553 Employee and Labour Relations (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Organizational Behaviour : Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.

    Terms: Fall 2021

    Instructors: Rochefort, Pascal (Fall)

    • Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.

  • CORG 556 Managing and Engaging Teamwork (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Organizational Behaviour : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

    Terms: Fall 2021

    Instructors: Di Maulo, Sonia (Fall)

  • CPL2 510 Communication and Networking Skills (3 credits)

    Offered by: Career & Professional Develop (School of Continuing Studies)

    Overview

    Policy : This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.

    Terms: Fall 2021, Winter 2022

    Instructors: MacGregor, Jane (Fall) Walsh, Brendan (Winter)

School of Continuing Studies—2021-2022 (last updated May. 27, 2021) (disclaimer)
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