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Certificat d'études supérieures (Cert. étu. sup.) en gestion des services de santé (15 unités)

Offered by: Développement de carrière et perfectionnement professionnel     Degree: Graduate Certificate Health Services Management

Program Requirements

** Ce programme est limité. **

Ce certificat d'études supérieures s'adresse aux professionnels de la santé en exercice souhaitant développer leurs aptitudes en matière de leadership pour poursuivre une carrière en gestion, ou aux gestionnaires et administrateurs souhaitant mettre à niveau leurs connaissances du domaine des affaires et de la gestion pour postuler à des fonctions offrant de plus grandes responsabilités. On insiste sur les changements et les défis actuels des systèmes de santé au Canada, tels que les nouveaux modèles de financement, l'évolution des structures organisationnelles, les défis que doivent relever les ressources humaines, la durabilité financière et une plus grande demande d'intégration. On privilégie une approche d’enseignement et d'apprentissage par résolution de problèmes. Les étudiants appliquent à un problème opérationnel réel les concepts théoriques d'analyse et de recherche de solutions pratiques et novatrices qu'ils ont appris.

Cours obligatoires (9 unités)

  • CACC 520 Accounting for Management (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Comptabilité : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.

    Terms: Automne 2021, Hiver 2022

    Instructors: Cohen, Thierry (Fall) Cohen, Thierry (Winter)

  • CMS2 533 Lean Operations and Performance Management in Health Services (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Sciences de la gestion (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

    Terms: Hiver 2022

    Instructors: Therrien, Serge (Winter)

  • CPL2 532 Leading Change (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Politique : Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.

    Terms: Automne 2021, Été 2022

    Instructors: Saggers, Robert E (Fall) Saggers, Robert E (Summer)

Cours complémentaires (6 unités)

  • CGM2 510 Project Management: Tools and Techniques (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Gestion : Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.

    Terms: Automne 2021, Hiver 2022

    Instructors: Chasse, Andrew; Samia, Maroun (Fall) Gauthier, Sylvain; Chasse, Andrew; Corbeil, Linda (Winter)

    • Restrictions: Open to students currently in a program. Not open to Special Students.

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.

  • CHLC 580 Health Services Management Field Project (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Santé : Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • CHLC 590 Topics in Health Care (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Santé : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisite: CHLC 500

    • Note: Content will vary from year to year.

  • CORG 553 Employee and Labour Relations (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Comportement organisationnel : Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.

    Terms: Automne 2021

    Instructors: Rochefort, Pascal (Fall)

    • Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.

  • CORG 556 Managing and Engaging Teamwork (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Comportement organisationnel : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.

    Terms: Automne 2021

    Instructors: Di Maulo, Sonia (Fall)

  • CPL2 510 Communication and Networking Skills (3 unités)

    Offered by: Développement de carrière et perfectionnement professionnel (École d’éducation permanente)

    Vue d'ensemble

    Politique : This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.

    Terms: Automne 2021, Hiver 2022

    Instructors: MacGregor, Jane (Fall) Walsh, Brendan (Winter)

School of Continuing Studies—2021-2022 (last updated mai. 27, 2021) (disclaimer)
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