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Career Skills Training

Career experts have identified 8 career skills that will make you more competitive in the job market.

Watch these videos to learn the basics - knowing what they are is the first step to convincing employers that you have them.

Career Skills

Do you know the key skills employers look for in a resume or an interview? Watch this video where we highlight them one-by-one, so you can learn how to articulate them to future employers and show you're career-ready.


Professionalism is essential to employers because it assures them you'll react appropriately and make sound decisions when facing challenges. Understanding how to combine the Triple-A will help you prove you're a professional with good judgment.

Written Communication

Following the WHAT guidelines on necessary details and context and the HOW's around Tone, Clarity, and Organization will improve your written communication - a skill you need to succeed no matter what you do.

Oral Communication

Effective oral communication starts with speaking on-topic, with context-appropriate energy, and honesty. Equally crucial to the way you speak, if not more, is your ability to listen through your body language, eye contact, and asking questions.


Strong collaborators are team players who acknowledge others' efforts, keep a positive outlook, and navigate disagreements by respecting their teammates' ideas. They use cc-power to create transparency and always keep the big-picture in mind by balancing their work with their working relationships.


You don't need to manage others to be a leader, but you should know the 3 key ingredients in Leadership TEA - Trust, Empathy, and Adaptability. We’ll go over the 2P's for building trust (Proximity and Protection), offer 3 ways to practice empathy, and suggest how to get more comfortable with ambiguity.

Problem Solving

Effective problem solving happens when we take these 4 simple steps to 1) identify the problem, 2) consult information, 3) analyze options, and 4) develop solutions. ICAD is an acronym for this process. But following ICAD, or another common tool alone isn’t enough. You must also think critically by asking good questions, like the ones we cover in this video.


When it comes to developing our tech skills, we need to: 1) Recognize what skills we need to learn or improve, 2) Choose the appropriate method to learn them, and then 3) Use them with a resourceful and balanced approach that factors in the ethical and human side of using technology.


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