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MONTREAL GAZETTE | Opinion: It's up to retailers to make new technologies work for shoppers

Published: 6 February 2019

The world of retail is changing at a dizzying pace, and the transformation extends far beyond online shopping. A report issued by the World Economic Forum in 2017 on the future of consumption noted that retail is becoming more “inspirational, exciting, simple and convenient” to meet the needs of the empowered consumer. McGill University is embracing this change, having recently launched the new Bensadoun School of Retail Management to lead research and prepare future generations of leaders to navigate today’s new retail landscape.

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