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THE GLOBE AND MAIL | Beware of Management Risks in the Workplace

Published: 5 November 2018

When it comes to management, B is for balderdash. Unfortunately, we embrace too much of it. Let’s start with goals, which are, after all, where everything is supposed to start. We are expected to have goals for our organization as well as personal goals (…)One more bit of balderdash for today: Efficiency should be a manager’s prime goal. McGill University professor Henry Mintzberg says efficiency is not always good, and will ask when was the last time you went to McDonald’s – a superbly efficient restaurant – seeking a superb meal? “Beware of efficiency, and of efficiency experts, as well as efficient education, health care and music, even efficient factories,” he writes on his website.
 

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