Booking and Usage Policy of the Equipment of the Multi-Scale Imaging Facility

Training, Access, Booking and Usage

Before you reserve or use an instrument

Before you schedule a Training Session, please read the Rules and policies governing the use of the Multi-Scale Imaging Facility. Note that in the particular case of the CT Scanner, the Facility Manager will coordinate training, access, and booking with the Responsible Academic for the CT Scanner and the assigned technician.

A training session is mandatory for each user before being allowed to operate any equipment. Only once the Manager approves a given user for independent operation can the User proceed without assistance. The number of required training sessions may vary depending on instrument and user. Please fill out the Online Training Form to schedule a training session.

No training on a third-person basis is allowed.

After approval of the Training Session by the Supervisor, a Facility staff will contact the user to book a 30 min consultation session to review their training request and needs. At the end of the consultation a training time will be scheduled. User should come prepared for this session by answering all the questions on the Training Request Form and providing the appropriate literature when applicable.

Initial training sessions usually last 1 to 4 hours. User will NOT be charged for the technical time required for this session.

It is mandatory that you bring samples similar or identical to those being used for your project to address specific sample issues during the training session.

Access to the Facility

Following the training, you will be granted access exclusively to the Instruments you have been trained on, and only provided you have proved able to work independently on the system. Access can be revoked, or additional training sessions be made mandatory if the Facility Manager deems these to be necessary.

Under no circumstances are you allowed to access and use the Instruments without prior reservation or without notifying the Facility staff. You are responsible for the Instruments during your presence in the lab.

As a confirmed User, you retain access to the booking system and the instruments as long as:

  1. You have not been banned from using the Instrument or from the Facility.
  2. Your Supervisor did not revoke in writing your permission to work in the Facility.
  3. You are working with a Supervisor who has an account with the Facility (any change in Supervisor or account must be communicated immediately).
  4. Your (or your Supervisor’s) account is not overdue – See billing policy for details.

Samples

  • BSL1 samples can be used without prior written authorization.
  • BSL2 samples need to be approved by the Facility Manager before they can be introduced into the Facility.
  • Certain BSL3 samples are ONLY allowed in specific areas. Before using BSL3 samples, you must musif-ecp3 [at] mcgill.ca (subject: BSL3%20samples) (contact) the Facility Manager.
  • Animal and human derived samples should be approved by an ethics committee following McGill regulation policy. It is your responsibility to obtain the required approval. 

Booking and cancellation policy

  1. Booking is required at all times before using any instrument, even if the instrument is not reserved or used during this period. Anyone using an instrument without prior reservation will be denied access to the Facility.
  2. Under no circumstances may you book time on a system for others.
  3. Place and manage your reservations online (McGill Core Services reservation system).
  4. A delayed arrival of > 30 min can result in the cancellation of your reservation. You will still be charged for the full-time reservation period.
  5. A reservation can be cancelled up to 2 hours before the scheduled start time. Any cancellation within the hour before the scheduled start time will incur reservation fees equivalent to the full-time reservation.
  6. You need extra time?
    1. Log into your account.
    2. Make sure that no one has reserved the instrument for the desired additional timeslot.
    3. Book the instrument for the desired extended duration.
  7. You are giving your timeslot away to another registered User at the last minute? Notify the Facility Manager by email and the person replacing you will be charged for the reserved timeslot.  

Using an instrument with granted access

  1. Fill in the log book every single time you use the instrument.
  2. You notice anything abnormal or broken, samples or material lying around, dirt around the instrument? Immediately musif-ecp3 [at] mcgill.ca (subject: Equipment%20problem) (notify) a Facility staff member.
  3. Refer to the simplified (Startup user manuals) and detailed user manuals that you will find near each instrument and on the Facility website.
  4. If you are unsure about anything, musif-ecp3 [at] mcgill.ca (contact) a Facility staff.
  5. Follow the safety instructions for each device.
  6. You are responsible for the instrument you operate and for the safety of the people around you. Operate the device within the limits for which it was designed. You are responsible for any damage sustained to the Instrument while it is under your use. The cost of any resulting repairs will be billed to your Supervisor.
  7. Do not try to resolve problems related to the instrument by yourself if you were not appropriately trained for that.
  8. You must never use gloved hands or wear lab coats to manipulate any microscope in the BSL1 area.

After using an instrument

  1. Clean your workspace and leave the instrument in the condition you would like to find it.
  2. Do not forget to take out your samples and material with you. Any material or sample that does not belong to the Facility will be disposed. If you need a temporary storage space, please musif-ecp3 [at] mcgill.ca (subject: Space%20required) (contact) the Facility Manager.
  3. Fill in the log book.
  4. Backup your data regularly. Hard disks are not infallible and will be cleaned regularly. The Facility assumes no responsibility whatsoever for any loss of data.

Other measures

New measures defining the access to the MuSIF can be implemented at any time. The Users and their Supervisors will be notified by email. 

Data Management

Data management is the responsibility of each User. Clients are solely accountable for retrieving, securing, and backing up their own data. The Facility does not maintain or store user data and is not responsible for data loss.

Ethics Policy

  1. Under no condition may the equipment or the data acquired within the Facility be used for personal goals or any objective other than the ones related to the approved scientific project.
  2. Under no condition may the equipment or the data acquired within the Facility be used in malicious or misleading ways, intentionally or not. This applies both to scientific and non-scientific publications.
  3. Animal and human derived samples must be approved by an ethics committee following McGill regulation policy. It is the User’s responsibility to obtain the required approval prior to their use within the Facility. 
  4. Users should abide by McGill Ethics and Compliance and the Research and Integrity policies.
  5. Users must meticulously clean their workspace after each session and leave the Instrument in the condition they would like to find it.

Publication Policy

You are permitted to use the data acquired with any Instrument of the Facility as you see fit, as long as you follow the Ethics policy guidelines.

When using data collected with an Instrument of the Multi-Scale Imaging Facility, make sure to cite the McGill Multi-Scale Imaging Facility in your publication (paper, poster, PowerPoint presentation, website, social media, etc.). Here is an example of citation: Data and/or image acquisition was performed at the McGill University Multi-Scale Imaging Facility, Sainte-Anne-de-Bellevue, Québec, Canada. 

For the purpose of reporting to the funding agencies, it is crucial that we hear how you used and published your data. This will help us secure future grants and funding opportunities to keep the Facility up-to-date. Therefore, please send us a copy (preprint or reprint) or a link to your publication or presentation. 
In addition, when writing grants, you will be able to show that you have access to a Facility that has the required infrastructure and technical expertise to help you address your scientific questions.

Recognition and Authorship Policy

Please consider acknowledging the work of the Facility staff or adding them as co-authors on publications when they have performed experiments for you and/or made substantive intellectual contributions to your project.

Facility staff who provided substantive work towards your experiments, manuscripts or other publication projects, should be publicly and formally acknowledged. Recognition will be allocated according to the following, widely applied “fair use” principles: 

  1. Fast routine sample preparation, basic training of users to acquire images themselves, recommendation of analysis software and tools and basic data analysis help and advice should be acknowledged in an Acknowledgements section in all reports and publications.
  2. Development of new sample preparation protocol, optimisation of existing protocols, operational image acquisition with input and decisions dependent on expertise, design or re-design of experimental conditions custom data analysis interpretation, assistance with writing sections of text in reports or publications (beyond normal proofing and editing) would typically require co-authorship. 
     

Billing

Billing FAQs

Why do we need to bill?

Since the Instruments of the Multi-Scale Imaging Facility do not have the benefit of maintenance contracts and since the University does not finance the renewal of these contracts, we need to charge for the usage of the Instruments to be able to ensure maintenance and renewal of our equipment park. 

When will the PI be billed?

Principal Investigators will be billed once every month for the total duration of use of the Instruments of the Facility and for the time required for technical assistance by all of their lab members.

Is there a maximum billable amount?

As per McGill and Tri-Agency regulations, we are not allowed to provide a fixed billable amount independently of the number of hours during which the Instruments were used. This policy might be reviewed, depending on the nature of project and the Instruments you are using. Please musif-ecp3 [at] mcgill.ca (subject: Billing%20question) (contact) the Facility Manager for more details.

What is included in the price?
  • Prices are in $CDN for every hour of use, before taxes when applicable
  • Normal use and normal Instrument wear
  • Mandatory trainings for AES users. Training for other users is billed according to the Technical assistance rate
  • Initial project consultation sessions
  • Subsequent technical assistance when applicable
What is NOT included in the price?
  • Any repair resulting from mishandling (intentional or not) to an instrument will be charged to the responsible PI.
  • Consumables (unless stated otherwise). If you require help with sample preparation prior to use of the instrument, please musif-ecp3 [at] mcgill.ca (subject: Quote%20for%20sample%20preparation) (contact )the Facility Manager for an estimate of the material cost and/or time required for sample preparation.
What happens if the equipment is not working properly?

Users will NOT be billed for the remaining reserved time if the equipment starts to malfunction (please musif-ecp3 [at] mcgill.ca (subject: Equipment%20problem) (contact )the Facility Manager immediately should this happen).

What happens if the account is overdue?

If an account is past overdue, with no clear written explanation, the access to the Facility by the Users tied to the account can be suspended. It is up to the Responsible Academic or Manager to decide on the course of action to take, depending on the circumstances (funds waiting to be allocated or transferred, administrative delays, etc.). 

Do we provide help and maintenance on instruments that are not part of the Facility?

Yes, we do. Please musif-ecp3 [at] mcgill.ca (subject: Maintenance) (contact )the Facility Manager for more details and for a quote. Billing is performed according to the Technical assistant rate in place and does not include any consumable that will be billed separately.

Disputing a bill

To dispute a charge or a bill, please musif-ecp3 [at] mcgill.ca (subject: Billing%20question) (contact )the Facility Manager by email in the 15 days following the reception of the bill.