RESOLVED: IT Support site - slow performance
Skype for Business online service ends – switch to MS Teams
Students: The Skype for Business "Online" service has been decommissioned as of Monday, July 12, 2021. For communication with McGill parties, including text messaging, audio/video calls, virtual meetings and filesharing, we recommend using Microsoft Teams.
Fun and games with cybersecurity
There’s nothing fun about getting hacked, so IT Services is offering you ways to have fun learning to protect yourself. Our IT Security Awareness training has been loaded with three new games to challenge your cyber-skills, and ten new episodes of our cybersecurity sitcom to keep you laughing through the summer.
“Vacation policy” - simulated phishing exercise to raise awareness of cyber fraud
Each year McGill users receive thousands of fraudulent email messages requesting that they click a link or download a file – this is known as “phishing”. Many people fall victim and provide personal information, such as their username and password.
Announcing McGill's Telephone Evolution Project - Seeking Early Adopters
IT Services is embarking on a major project to upgrade McGill’s end-of-life telephone system, bringing in a modern Internet-based solution, which will support today’s flexible work environment. Watch the trailer video
RESOLVED: Are you trying to access documents in Minerva/Banner and receiving error messages?
Some users are receiving error messages when accessing documents from Minerva/Banner. IT Services is aware of this issue and we are actively working to resolve it.
Thank you for your patience and understanding while we work to resolve this problem.
McGill IT Services
uPrint price increase coming May 1, 2021
As of May 1, 2021, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:
From:
Black and white impressions: $0.065/per impression (tabloid: $0.13/per impression) Colour impressions: $0.22/per impression (tabloid: $0.44/per impression)To: (for all paper sizes)
NEW version of LimeSurvey (v3) now available - access to v2 restricted at end of August
McGill's new version of LimeSurvey (v3) was released earlier this year. LimeSurvey is a robust survey tool, often used for extensive research studies, that allows complex conditional branching and supports anonymous tokens.
Beware of tax season scams
Taxpayers need to be vigilant when they receive an email, text message, phone call or mail that claims to be from the Canadian Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.
2FA required for all accounts by end of 2021
Two-factor authentication (2FA) is applied to all new McGill student and staff accounts as of January last year. Since May of 2020, remote access to McGill systems through the Virtual Private Network (VPN), also requires 2FA.
To promote a safer online environment and ensure protected access to all systems, McGill is joining higher education institutions around the world in implementing 2FA. 2FA will be required for ALL McGill accounts by the end of 2021.
Announcing Secure your journey - McGill's cybersecurity awareness campaign
Secure your journey is McGill’s cybersecurity awareness campaign.
Its goal is to influence the adoption of best practices throughout the community to protect McGill’s data and systems as well as our own information.
At McGill, we are all on a journey. Although we may each work towards different goals during our time here, we all have one thing in common: Each one of us needs to stay safe from beginning to end.
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