RESOLVED: McGill services not distributing emails
Users may experience issues with emails not being sent and staying stuck in their Outbox. Additionally, uPrint scan-to-email functions are currently unable to deliver items to users' inboxes. The team is actively working to fix this issue as quickly as possible.
RESOLVED: Public transportation purchasing system experiencing issues
Update - September 24, 2024: Service has been restored.
Original announcement - September 24, 2024:
Please be advised that the McGill's public transportation purchasing system is experiencing issues, and students are presently unable to submit the Reduced-fare OPUS card order form. We are investigating this issue and thank you for your patience.
The new myFuture platform is now available / La nouvelle plateforme myFuture est maintenant disponible
Access to myFuture / Accès à myFuture
To access the new myFuture platform, use the following link / Pour accéder à la nouvelle plateforme, utilisez le lien suivant : https://myfuture.mcgill.ca
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ORIGINAL Message posted June, 2024
RESOLVED: Problem accessing Lecture Recordings from myCourses
Update - September 16, 2024: Lecture recordings are running normally once again.
Original announcement - September 16, 2024:
There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved. You can view the recordings by logging into VPN and then accessing the recording.
Changes to MCGILL ALERT! mobile device notifications
McGill’s Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.
In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.
Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!
Congratulations to Emma Hogarth, from McGill’s Biomedical Sciences program, for winning the 2024 IT Services Quiz Scavenger Hunt Contest.
Emma not only scored 80% or higher on our IT Quiz but also won a pair of wireless Beats headphones in the prize draw!
Thank you to all who entered and answered skill-testing questions about the IT services available to McGill students.
We had 1513 entries! Within those entries:
InfoEd is now available
UPDATE: InfoEd is once again available.
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ORIGINAL Message posted September 3, 2024
RESOLVED: Service disruption: Inbound telephone calls
This issue has been resolved.
McGill's telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.
This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.
Secure version of Microsoft Copilot available to McGill community!
McGill offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.
By engaging with an AI chatbot, Microsoft Copilot can:
Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate
On Friday, June 21, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.
IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024
La version française suit.
The following is a message from McGill IT Services.
ALL owners of "Public" MS Teams groups are required to audit their groups.
IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11
La version française suit ci-dessous.
Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!
Omnivox decommissioning and transition to Qualtrics
New changes to the e-election platform!
VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am
VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.
We apologize for the inconvenience and thank you for your understanding.