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IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024

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The following is a message from McGill IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

Published: 17 May 2024

IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11

La version française suit ci-dessous.

 

Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!

 

Published: 13 May 2024

Omnivox decommissioning and transition to Qualtrics

New changes to the e-election platform!

Published: 13 May 2024

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period. 

We apologize for the inconvenience and thank you for your understanding.

Published: 24 Apr 2024

Cartoon of the month

Cartoon caption: There's a lot of sensitive personal information on this flash drive so handle it with care! Do you know where all your removable storage devices are (i.e., USB flash drives, external hard drives, DVDs)? To protect sensitive information belonging to you or others: Ensure that your removable devices are kept in a safe location (i.e., locked in an office drawer, home or office location with restricted access, etc.).
Published: 12 Apr 2024

It's now easier to request an IT Comms service!

Hello McGill staff, 

Published: 10 Apr 2024

IT Services' 2023 Annual Report now available!

Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.

Published: 28 Mar 2024

myCourses: grade export function unavailable

In myCourses, instructors are currently unable to export grades to Minerva from myCourses.  This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.

As a temporary workaround, instructors need to manually enter grades in Minerva.  Please see the following articles for relevant instructions:

Published: 21 Mar 2024

Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.

If available, users can download attachments and view embedded images consistently through the Outlook desktop client.

IT Services is currently working on a fix to resolve the issue.

 

 

Published: 21 Mar 2024

UPDATE: Issue affecting student enrolment updates in myCourses

UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.

Published: 5 Jan 2024
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