Diversity is an essential ingredient in innovation, according to Emily Heitman, President of Schneider Electric Canada, the subsidiary of the global energy management firm. Diversity, equity and inclusion (DEI) programs can provide mentoring opportunities and improve the effectiveness of recruitment efforts, Heitman tells Professor Karl Moore in an interview for Forbes.

Classified as: Karl Moore, EDI
Published on: 17 Sep 2024

Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. “Utilizing Eastern wisdom doesn’t mean we can get rid of the Western theories,” says Xie in a Forbes interview with Professor Karl Moore. “We need to integrate both, East and West, to be successful.” One Western management thinker that resonates with Xie is Prof. Henry Mintzberg of McGill Desautels.

Classified as: Henry Mintzberg, Karl Moore
Published on: 5 Sep 2024

There is no single path to the C-suite, but getting a McGill education can help. Among Canadian university graduates, McGill alumni are the most likely to become CEOs, according to research by Immerse Education, a UK provider of academic enrichment programs. According to data drawn from LinkedIn, more than 9,600 McGill alumni are currently chief executives or have held a CEO role in the past.

Classified as: Karl Moore, Desautels Faculty of Management
Published on: 7 Aug 2024

To succeed in business, you need to win the hearts of the people, says Noah Xie, the founder and president of KMIND, a strategic consultancy headquartered in Shanghai. It’s a lesson that Xie took from The Art of War, an ancient Chinese military text by Sun Tzu. It is important for companies to ask themselves why a consumer chooses their product over a competitor’s, Xie told Professor Karl Moore in an episode of his CEO Series podcast on the iHeart Radio podcast network.

Classified as: Karl Moore
Published on: 24 Jul 2024

High prices for flights and package tours are forcing some would-be travelers to reconsider their vacation plans. Air carriers’ fuel costs are high, and employee salaries have had to increase to keep pace with inflation. “It’s difficult for smaller air carriers to compete in this environment, and that allows larger carriers to raise prices,” says Associate Professor Karl Moore in an interview with Radio Canada International.

Classified as: Karl Moore
Published on: 9 Jul 2024

Formula One drivers are undoubtedly celebrities, but many prefer to stay out of the spotlight. According to Professor Karl Moore, while many sports involve team efforts, F1 drivers face the unique challenge of competing solo, even against teammates. Despite the fame, many are introverts who have dedicated their lives to their passion, often sacrificing a typical adolescence for their sport.

Classified as: Karl Moore, Bensadoun School of Retail Management
Published on: 19 Jun 2024

Extroverted people often take naturally to leadership roles – but they don’t always do enough listening. Introverted leaders may listen more, but sometimes lack the ability to inspire. A combination of the two personality types could yield the best results, according to Associate Professor Karl Moore. “The downside of extroverted leaders is that they often like to talk more than listen,” says Moore in an article in Scientific American.

Classified as: Karl Moore
Published on: 30 Apr 2024

Since its inception in 2009, McGill's annual Hot Cities of the World Tour has taken undergraduates, graduates, alumni, and professors to the frontier of our increasingly globalized world. This year, the 13th iteration of the tour visited Egypt and Morocco – two of the largest and most important economies in Africa, and critical gateways to Europe and the Middle East.

Classified as: Karl Moore, Genevieve Bassellier, experiential learning, Hot Cities of the World Tour
Published on: 12 Apr 2024

In February, WestJet announced it was increasing fees for checked bags. Shortly after, Air Canada followed suit. Both airlines now charge between $35 and $42 for the first checked bag on economy fares. Though now common throughout the industry, it was only in 2014 that Canada’s major airlines introduced checked bag fees. “It’s a business,” says Prof. Karl Moore. “You’re leaving money on the table if you don’t do it. There’s no outrage about it, so you can make some more money.”

Classified as: Karl Moore
Published on: 8 Mar 2024

Airfares are getting cheaper in Canada, but that doesn’t necessarily mean you’ll pay less when you fly. In late 2023, WestJet introduced a $10 surcharge for checking bags with agents instead of online. Then, in February 2024, it increased checked bag fees for economy passengers on domestic flights. Low fares help attract customers, but the added fees can drive up the final bill substantially. “Airlines entice you with the low cost of the ticket, but the price is not as low as it appears with the ancillary fees,” Prof.

Classified as: Karl Moore
Published on: 8 Mar 2024

In February 2024, the low-cost carrier Lynx Air announced it was filing for creditor protection and would cease operations, with just a few days’ notice to its ticket holders. The airline had significant overlap with Air Canada’s routes and never managed to gain a foothold in the market. “It’s a difficult environment for airlines to make money in Canada,” says Prof.

Classified as: Desautels Faculty of Management, Karl Moore
Published on: 8 Mar 2024

There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they’re leading a proactive team. One of the major strengths of introverts is their ability – and willingness – to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by Prof. Karl Moore in Forbes.com. Their ideas are typically more fully formed and well-thought-out.

Classified as: Karl Moore
Published on: 6 Feb 2024

As an ever greater number of people stay in the workforce later into their lives, there are more generations working together than ever before. Older generations should be sure they listen to their younger colleagues, according to Associate Professor Karl Moore. “The workplace is less hierarchical than it used to be, and their truth is almost as good as my truth,” he says in an interview on BNN Bloomberg. Mentoring is important too – and it goes both ways.

Classified as: Karl Moore
Published on: 25 Jan 2024

On stage, singer, producer, and DJ Luka Hollinger reinvents himself as the persona Rondo Banks. The Montreal-based musician sees the shift as a way to express himself in a genuine way. Hollinger views creativity as a choice, and believes that conscious decisions to be more creative can lead to a transformative overflow into all aspects of life.

Classified as: Karl Moore
Published on: 25 Jan 2024

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