Emerging technologies like artificial intelligence have the power to boost business’ efficiency, but they can also make an organizations more resilient.
Predictive analytics are one way that companies can help ensure they’re prepared for whatever comes next. Predictive analytics can turn raw data into, writes Karl Moore in Forbes.com.
A stereotypical extrovert loves to engage with people, and derives energy from it. For stereotypical introverts, the reverse is true: they prefer to keep to themselves, and too much interaction with others saps their energy. But ambiverts display traits of both personality types, Professor Karl Moore told CBC Radio’s The Weekender with Jared Monkman. The word dates back to the 1920s, but Moore has revived it after interviewing many senior leaders as part of his research program.
In Canada, we often imitate the US political system without giving it serious thought, says Jean Charest, a former Member of the Parliament of Canada and Premier of Quebec. But growing political polarization and pressures on the Supreme Court shouldn’t be emulated, Charest told Prof. Karl Moore for an article in Les Affaires. “Maybe it’s the right time to ask ourselves who we are, what are values are, and what we hope to accomplish in the world,” Charest added.
Starting a new job can be nerve-wracking, but having someone to lean on can help make it a little easier. Nearly two-thirds of Gen Z employees leave their job within the first year, but a recent US study found that when new hires join an organization as a group, employee retention is better. While Gen Z is unlikely to stay in their jobs as long as previous generations, this could be a strategy to hang around longer than they currently do. “It's a good way for them to bond with each other, and with the organizations,” says Prof.
Generative AI has generated a whole lot of buzz--but not as many use cases. Many businesses don’t yet know how to use the technology to make their operations more efficient. Associate Professor of Strategy and Organization Karl Moore recommends starting small. “Betin with specific, well-defined use-cases where data is readily available to map the current state of the process and the future state of technology,” he writes in Forbes.com.
Tim Hortons is deeply embedded in Canadian culture, but is it still truly Canadian? According to McGill professor Karl Moore, ownership plays a key role. “If you’re owned by Americans, you’re no longer Canadian in the way that you were before,” he explains. However, he argues that nationality isn’t just about where a company is headquartered—it’s about where decisions are made.
The days of the CEO as the sole person making all the calls are behind us, writes Professor Karl Moore in Forbes.com. Modern leaders face a world that is volatile, unpredictable, complex and ambiguous, requiring a shift in the way we think about leadership. No one leader can anticipate every twist and turn. Instead, CEOs must tap into their teams’ collective intelligence to build resilience.
The archetypal CEO leads with charisma and gregariousness, but not all effective executives share the same personality traits—and there can even be advantages to introversion.
In recent years, airline pilots in the U.S. have received impressive wage increases—40% at United and 34% at Delta. But the wages of Canadian pilots haven’t kept up, and the Air Line Pilots Association union has been pushing for a contract that puts Air Canada pilots’ wage increases closer to those of their American peers. The union and the airline have reached a tentative agreement of a 26% pay bump, followed by a 4% raise each of the next three years.
Diversity is an essential ingredient in innovation, according to Emily Heitman, President of Schneider Electric Canada, the subsidiary of the global energy management firm. Diversity, equity and inclusion (DEI) programs can provide mentoring opportunities and improve the effectiveness of recruitment efforts, Heitman tells Professor Karl Moore in an interview for Forbes.
Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. “Utilizing Eastern wisdom doesn’t mean we can get rid of the Western theories,” says Xie in a Forbes interview with Professor Karl Moore. “We need to integrate both, East and West, to be successful.” One Western management thinker that resonates with Xie is Prof. Henry Mintzberg of McGill Desautels.
There is no single path to the C-suite, but getting a McGill education can help. Among Canadian university graduates, McGill alumni are the most likely to become CEOs, according to research by Immerse Education, a UK provider of academic enrichment programs. According to data drawn from LinkedIn, more than 9,600 McGill alumni are currently chief executives or have held a CEO role in the past.
To succeed in business, you need to win the hearts of the people, says Noah Xie, the founder and president of KMIND, a strategic consultancy headquartered in Shanghai. It’s a lesson that Xie took from The Art of War, an ancient Chinese military text by Sun Tzu. It is important for companies to ask themselves why a consumer chooses their product over a competitor’s, Xie told Professor Karl Moore in an episode of his CEO Series podcast on the iHeart Radio podcast network.
High prices for flights and package tours are forcing some would-be travelers to reconsider their vacation plans. Air carriers’ fuel costs are high, and employee salaries have had to increase to keep pace with inflation. “It’s difficult for smaller air carriers to compete in this environment, and that allows larger carriers to raise prices,” says Associate Professor Karl Moore in an interview with Radio Canada International.
