For millennials, emotion has a role to play at work


Desautels professor Karl Moore writes for Forbes that millennials in the workforce take a different view of the emotion/facts balance than boomer workers do. He says that, whereas emotional outbursts at work used to signal the need to take a breather and calm down, the new generation gives emotion its due at the workplace.

This is because the postmodernist perspectives they absorb in school make them value emotional openness as a means towards improvement and a better work environment. Prof. Moore explains that good managers will recognize this emotional intelligence rather than falling back on typical Boomer-era leadership techniques.

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