The Four Skills of Cultural Diversity Competence: A Process for Understanding and Practice

'Describe[s] the context and need for cultural diversity competence [and] offer[s] an overview of the four-skills development process': Skill 1 - Understanding Culture as Multilevel; Skill2 - Understanding Common Barriers to Effective Relationships; Skill3 - Practicing Culturally Centered Communication Skills; Skill 4 - Designing Organizational Strategies and Action Plans. Includes worksheets and discussion sheets for every chapter.