Beyond Reason: Using Emotions as You Negotiate
Code: 6.14
Author: Fisher, Roger & Shapiro, D.
ISBN: 978-0143037781
Year: 2006
Description: This book offers straightforward, powerful advice for dealing with emotions in even your toughest negotiations, whether with a difficult colleague or your angry spouse. You will discover 5 "core concerns" that lie at the heart of most emotional challenges. And more important, you will learn how to address these concerns to improve your relationships and get the results you want.
Reserved: No
Location: Brown Building
Language: English