In his regular Forbes column, Professor Karl Moore profiles Jon Cercone, general manager, co-owner and sommelier at Tavern on the Square in Montreal’s Westmount. As a prompt response to the COVID-19 pandemic, Cercone pivoted to the concept of brommelier, working with private import wine companies to help customers enjoy new wines from the safety and comfort of their homes.
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Published on: 28 Aug 2020
FORBES | BCG against Coronavirus: Less hype and more evidence, please
By Madhukar Pai
I was born and raised in India. On the day I was born, I am told I got my first jab, a vaccine called BCG (bacille Calmette-Guerin). Kids born in India today still get this vaccine.
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Published on: 12 Apr 2020
Article written by Professor Karl Moore
An amazing comeback is what the media are calling it. Justin Trudeau and the Liberal Party of Canada have come back from third place to win a solid majority. In my mind, there are a number of leadership lessons to learn from their win. One, however, stands out. Leadership Tone.
Read full article: Forbes, October 20, 2015
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Published on: 30 Oct 2015
One of the most down to earth and helpful approaches to feedback that you should consider adding to your repertoire is one that I have taught to hundreds of managers in new manager courses: The Five Languages of Appreciation.
Written by Karl Moore.
Read full article: Forbes, August 20, 2015
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Published on: 24 Aug 2015
Article by Karl Moore
Many managers today don’t relish giving feedback. In the past, feedback was associated with the annual review, a thoroughly unenjoyable hour where everyone involved couldn’t wait for it to end. Today with Millennials as the future of our organizations, feedback is more central to the role of manager than ever before.
... This was written with Sema Burney.
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Published on: 11 Dec 2014
On the eleventh day of November, people around the world will again honour those who have served in the armed forces through ceremonies such as Veterans Day in the US and Remembrance Day in the UK. Those of us fortunate to have not experienced battle will doubtless give thanks because, as the Civil War general, William T. Sherman succinctly put it, “War is all hell.” But no matter how terrible war has been and continues to be, philosophers, social scientists and, of course, business school academics have been able to extract valuable lessons from it.
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Published on: 4 Nov 2014
Article by Karl Moore and Sienna Zampino
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Published on: 6 Oct 2014
Article by Karl Moore
There is a great deal of natural leadership locked up in America’s prison system. Many inmates have drive, a profit orientation, charisma, and a strong ability to influence. How can they turn those strengths into successful post-prison careers? In this post, we turn to Catherine Hoke, Founder and CEO of Defy Ventures, and learn how Defy is helping to do just that.
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Published on: 9 Sep 2014
Article by: Karl Moore & Sienna Zampino
The authentic self is a goal for all four generations alive today: Seniors, Boomers, Xers, but most especially, Millennials. It can mean something different for each generation, and it evolves over time. We believe that Millennials are the most critical – they are the future. The better you are at being an authentic leader, the more your Millennials employees will appreciate you.
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Published on: 22 Aug 2014
Article by: Karl Moore & Sienna Zampino
When working with Millennials, it is imperative to listen to them – really listen.
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Published on: 15 Jul 2014
There’s no doubt about it: for many of us, the “traditional workplace” is a thing of the past. With the shift into digital — whether it’s telecommuting or starting a business — one thing is certain: we’re spending less time in the office elevator. And with that, fewer opportunities to get in front of the boss, chat up that potential client in the elevator, or wax poetic on the subtleties of Return On Assets to the CFO.
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Published on: 27 Jun 2014
The CEO of a major multinational came to our McGill MBA CEO Insights class and told us that, as an introverted leader, he had to put on his “game face” whenever he left his floor. That is, if you want to be a CEO of a big company, you need to act like an extrovert, at times. After studying introverts in the C-Suite, I [Karl Moore] have come to the conclusion that extroverts, like myself, must put on our “game face” and act like an introvert at times, in order to be effective leaders.
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Published on: 25 Jun 2014
