Article by: Karl Moore & Sienna Zampino
When working with Millennials, it is imperative to listen to them – really listen.
There’s no doubt about it: for many of us, the “traditional workplace” is a thing of the past. With the shift into digital — whether it’s telecommuting or starting a business — one thing is certain: we’re spending less time in the office elevator. And with that, fewer opportunities to get in front of the boss, chat up that potential client in the elevator, or wax poetic on the subtleties of Return On Assets to the CFO.
The CEO of a major multinational came to our McGill MBA CEO Insights class and told us that, as an introverted leader, he had to put on his “game face” whenever he left his floor. That is, if you want to be a CEO of a big company, you need to act like an extrovert, at times. After studying introverts in the C-Suite, I [Karl Moore] have come to the conclusion that extroverts, like myself, must put on our “game face” and act like an introvert at times, in order to be effective leaders.