IT Services news
Update - June 30, 2015:The sign-in problem has been narrowed down to the Library resources from the following vendors:EBSCO, Nature Publishing Group, Palgrave Connect, ProQuest and ScienceDirect We are now working with these providers to resolve the issue.
As of Tuesday, June 23, 2015 at approximately noon, when you sign into McGill's OneDrive for Business or other Office 365 applications (via https://portal.office.com or https://outlook.com/mcgill.ca) you will notice a new sign-in page, instead of the small pop-up authentication window. This change is being done now in anticipation of migrating the first batch of student and alumni email mailboxes to the Office 365 platform next week. Hope you enjoy the new look & feel!
McGill's Procurement Services, in conjunction with IT Services and Facilities Management and Ancillary Services, has introduced a new IT Asset Management Regulation, which aims to direct the University toward the sound management, longevity and optimization of IT Assets. The regulation, now in effect, covers activities from the initial procurement of IT equipment, to usage and reuse criteria, through end of life management.
A phishing attempt is circulating with the subject line "Subject: Dear mcgill.ca Email User". The message says that we are updating our email database due to upcoming firewall upgrade and that you need to revalidate your email account to avoid it being deleted. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.
A phishing attempt is circulating with the subject line "Subject: Your Account will be Temporary Suspended". The message says that your mailbox is running out of data storage and will be suspended, and asks you to log on to a fraudulent website to upgrade / add more data space. A sample of the email is shown below.
Update - 11:55am The issue has been resolved. If you experienced the issue, you will need to close and then reopen your browser. ---------------------------------------- Some users cannot log in to Banner (INB). When attempting to do so, they get an "Ora-12154 TNS Error" error message that asks them to close down their Java Client and try again. If you experience the issue, please close your Banner window and browser, wait a minute or two, then try again. IT Services is investigating; we apologize for the inconvenience.
On May 13, IT Services released the new Skype for Business client to supported McGill faculty & staff users that have Office 2013 Service Pack 1 (SP1) installed on their computers. It includes:
As of June 1, 2015 the price of printing impressions using the uPrint service will be increased to the following: Monochrome impressions (prints and copies): Letter and Legal sizes: from $0.063 per impression to $0.065 per impression Tabloid (11 x 17): from $0.126/ per impression to $0.13 per impression Colour impressions (
A phishing attempt is circulating with the subject line "RE: Faculty/Staff/ Student". The message says that your mail settings are out of date and asks you to log on to a fraudulent website to update your mailbox. A sample of the email is shown below.
No one can deny that cloud services offer the most affordable solution for file storage. Never before has our consumption of video and audio been higher and we seem to have an insatiable need for more space. The packrats among us are no doubt thrilled about the virtually limitless and often free space provided by the cloud -- it's like having a spare room in a magic dimension that lets you keep a much as you like without seeing the mess.
Periodically, there is a delay in delivering mail from McGill to Videotron, Gmail, Hotmail, Yahoo, and Sympatico email addresses. This mainly occurs when sending a large number of emails (several hundred and up) at once as part of a McGill mailing list (such as a LISTSERV). IT Services is investigating the issue. Further updates will be posted here.
McGill IT Services will soon begin moving all McGill Exchange mailboxes to the Microsoft Office 365 cloud service, which provides 50 GB of email storage space online. The migration of student and alumni mailboxes will be completed over a period of approximately seven months, starting with the first batch of students in June. Faculty and staff mailboxes will be migrated once the student and alumni migrations are complete. If you are eager to have your student mailbox moved over, see the note below on early migration.
Recently, Microsoft released Skype for Business to replace Lync. This new version of Skype is a hybrid of the Lync client that you use here at McGill, and the Skype client you may use at home. IT Services will be deploying the new client to supported McGill faculty & staff users starting on May 13. It will include: