Students! Please read carefully since the information contained in this announcement will affect your ability to store files in your OneDrive account and may affect your ability to send emails from Outlook after May 31st 2024.

Microsoft is introducing changes to our service offering across our Microsoft 365 Education suite that require us to place limits on storage. As of May 31st, 2024, students will have 20GB (Gigabytes) of OneDrive storage space, in addition to 20GB of Outlook email storage.

Category:
Published on: 15 Jan 2024

UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.

Classified as: IT Announcements, myCourses, Minerva for Faculty and Staff
Category:
Published on: 5 Jan 2024

In myCourses, instructors are currently unable to export grades to Minerva. IT Services is working with the vendor to restore this function.

As a temporary workaround, instructors need to manually enter grades in Minerva. There are two ways to do this: using a spreadsheet (recommended for large classes) or individual entries.

Thank you for your patience and understanding.

 

Classified as: IT Announcements, myCourses, Minerva for Faculty and Staff
Category:
Published on: 20 Dec 2023

Although it is prohibited to use WeChat on any McGill-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts.

We remind you to be vigilant and exercise your discretion when using apps that can access your personal information if the proper privacy settings are not available or in place.

Classified as: IT Announcements, WeChat, TikTok
Category:
Published on: 17 Nov 2023

This message was updated on November 20, 2023.

Ce message a été mis à jour le 20 novembre 2023.

La version française suit

Dear members of the McGill community,

Effective immediately, please be advised that the installation and use of the social network WeChat from an application or Web browser is prohibited on any McGill-managed/owned device, including desktop and laptop computers, mobile phones, and tablets. Individuals can continue to use WeChat on their personal devices using their personal accounts.

Classified as: IT Announcements, WeChat, TikTok
Category:
Published on: 16 Nov 2023

The IT Services Virtual Scavenger Hunt contest is now closed. Thank you to everyone who entered - we will contact the winners shortly. 

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Welcome to a new term! The IT Services Virtual Scavenger Hunt is now open to all McGill students. Take our quiz and enter to win a McGill hoodie! Details below. 

How to enter:

Classified as: IT Security awareness, IT Security Awareness Training, IT Services, new students
Category:
Published on: 14 Nov 2023

Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?

If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.

In this article:

How does this affect you?

Actions you will need to take

Steps to export wiki content to OneNote

Classified as: IT security alerts, IT Alerts, IT Announcements, Minerva, Two-factor authentication (2FA), Single Sign-On (SSO)
Published on: 10 Nov 2023

McGill has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently disabled.

Stream (on SharePoint) is an intelligent enterprise video experience that is part of Microsoft 365. It empowers you to record, upload, discover, share, and manage video like any other file. Video is like any other document. It seamlessly integrates with apps across Microsoft 365, so you get the same experience no matter where you add or engage with video content.

Classified as: IT Announcements, STREAM
Category:
Published on: 31 Oct 2023

The myProgress service has now been restored.

 

Classified as: Lecture Recording System (LRS), IT Alerts
Category:
Published on: 2 Oct 2023

Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.

If you are prompted to create new credentials, make sure to create a unique password for your new account and:

Category:
Published on: 2 Oct 2023

UPDATE: The wired connectivity at Macdonald campus has been restored.

 

Classified as: Lecture Recording System (LRS), IT Alerts
Category:
Published on: 29 Sep 2023

The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO). 

The new login page includes two options to log in. Please take note of which login method you should use: 

Classified as: IT security alerts, IT Alerts, IT Announcements, Minerva, Two-factor authentication (2FA), Single Sign-On (SSO)
Published on: 27 Sep 2023

The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance. 

Classified as: IT security alerts, IT Alerts, IT Announcements, Virtual Private Network (VPN)
Published on: 27 Sep 2023

Update: The issue affecting course synchronization in myCoures has been resolved.

Original message, published on August 24, 2023:

Currently, there are several courses experiencing synchronization issues with myCourses.  Additionally, there are students and instructors who are not correctly enrolled in these courses.  In some cases, courses appear as synchronized or created in Banner and Minerva, while myCourses does not reflect any record of these courses. 

Classified as: IT Alerts, IT Announcements, *Banner/Minerva
Category:
Published on: 23 Aug 2023

The issues affecting the non-credit course registration system have now been resolved. 

Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.

 

Classified as: IT Alerts, IT Announcements, *Banner/Minerva
Category:
Published on: 23 Aug 2023

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