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Phishing scam: "RE: ITSUPPORT"

A phishing attempt is circulating with the subject line "RE: ITSUPPORT". The message says that your email will be blocked and you are advised to verify your email account by clicking on a fraudulent website. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 28 Jan 2015

NEW: McGill Shuttle Bus Tracker website

If you ride the inter-campus shuttle bus, you've probably found yourself waiting at the stop and wondering when it will arrive -- especially in these frigid January temperatures.  Now you don't have to guess... The McGill Shuttle Bus Tracker is a mobile-friendly website that uses Google Maps to show you the location of each bus along its route, and how fast it's moving.

Published on : 23 Jan 2015

MS Office 365 ProPlus now available for faculty & staff

McGill faculty and staff members now have FREE access to Office 365 ProPlus, which includes the latest versions of Word, Excel, PowerPoint and other Office apps. The service allows you to install the Office suite on up to 5 personal devices*, including PCs, Macs, and 5 iPad and Windows tablets.

Published on : 19 Jan 2015

Resolved: Issues activating Office 365 ProPlus applications on iOS mobile devices

Resolved - January 15, 2015:Microsoft has released an update for Office Mobile Apps, now available on the App Store, which resolves the activation issue reported below.  Please upgrade to this new version (v1.5) now. For more information on this service, see Office 365 ProPlus in the IT Knowlege Base.

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Published on : 08 Jan 2015

Phishing scam: "Subject: Faculty And Staff Mailbox Alert."

A phishing attempt is circulating with the subject line "Faculty And Staff Mailbox Alert.". The message says that your password will expire in the next 2 days and asks you to log on to a fraudulent website to validate your e-mail address and password. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 22 Dec 2014

Phishing scam: "Subject: IT Help Desk"

A phishing attempt is circulating with the subject line "IT Help Desk". The message says that your webmail has exceeded the 95% quota threshold and asks you to click on a fraudulent link to upgrade. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 17 Dec 2014

Phishing scam: "faculty and staff mailbox alert!!!"

A phishing attempt is circulating with the subject line "faculty and staff mailbox alert!!!". The message says that your email password will expire and asks you to log into a fake IT Website. A sample of the email is shown below. Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source. It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Published on : 08 Dec 2014

Pension System users: if you use Firefox, you may see a warning message

Firefox users attempting to log into McGill’s pension site (http://www.mcgill.ca/hr/bp/pensions/access) might see a warning message stating "This Connection is Untrusted". The warning is displayed because the Mozilla organization hasn’t yet approved the security certificate used by the site. Two workarounds are available:

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Published on : 05 Dec 2014

Check it before you click it!

With holidays fast approaching, cybercriminals are taking advantage of people's vacation planning, online shopping, and expected package deliveries. Millions of phishing scam emails are being sent out daily, spoofing trusted brands, retailers, postal services, banks, stores, and more. Many of these emails look legitimate, and it gets harder to tell what's a real email, and what's a scam.

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Published on : 05 Dec 2014

IT Security Alert: Phishing scam "Suspicious Activity - Security Email Alert"

A phishing attempt is circulating with the subject line: "Suspicious Activity - Security Email Alert". The message says that your account has been used from a different location, and you need to verify your account withing 48 hours. A sample of the email is shown below.

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Published on : 14 Nov 2014

Changes to the look & feel of Office 2013 for faculty & staff

In preparation for the offering of MS Office 365 ProPlus to McGill Faculty and Staff later this year, IT Services performed a maintenance of our Microsoft Office Server infrastructure this past weekend, October 31 to November 2. As a result, Faculty and Staff users of Office 2013 on McGill computers will have noticed changes to the look and feel of Office 2013. 

Classified as : Staff, Faculty, MS Office 2013
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Published on : 03 Nov 2014

Faculty and Staff: McGill will double your password if you didn't already change it

As previously announced in the McGill Reporter and on this site, IT Services will be doubling your McGill Password if you have not yet changed it since asked in May. Once your password is doubled, when you log in to any McGill system or computer with your McGill Username and Password (e.g. email, wireless, VPN, myCourses), you will have to type out your password twice.

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Published on : 30 Oct 2014

Switch to the new VPN before November 12

If you have not already made the switch to McGill’s new, more secure Virtual Private Network (VPN), time is running out. The old VPN, inside.mcgill.ca, will be deactivated on November 12. To avoid losing access to internal McGill systems and resources when off campus, set up a new VPN connection today. Find instructions for setting up a new VPN connection to securevpn.mcgill.ca in the IT Knowledge Base.

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Published on : 30 Oct 2014

Free access to MS Office 365 ProPlus for faculty & staff, starting in December

Starting in December 2014*, Microsoft will begin offering McGill faculty and staff members FREE access to Office 365 ProPlus. This offering includes the Office 2013 versions of Word, Excel, PowerPoint and other Office apps, and will replace the current Microsoft Work at Home program.

Published on : 29 Oct 2014