|March 2021||Pilot in IT Services|
|April 2021||Pilot outside IT Services with users of Lync/Skype phones|
|JUNE to AUGUST 2021||Early adopters opt in to receive Webex softphone and headset|
|SEPTEMBER 2021 - 2023||Gradual migration to Webex softphone and Cisco desk phone (installation per building)|
Phone installation by building
Replacement of physical phones in each building will begin toward the end of 2021, and will depend on the progress of the network upgrade in those buildings. On the Network Upgrade website you can see the list of buildings that have already been upgraded, those in progress, and those yet to begin.
A schedule of dates will be posted below as we determine the deployment schedule.