Tailored IT for Research & Teaching Excellence
Our Goal
We aim to provide the best possible computing environment to our community by pooling resources, ensuring that we build robust, secure and redundant systems that are agile, flexible and scalable into the future, keeping in mind the specific needs and computing requirements of each department and their various researchers.
About Us
We deliver innovative, scalable IT solutions for research and teaching across the Faculty of Science. Our specialty: unique, bespoke solutions for your specific needs.
Our Services
Research Support
Basic (Free):
Grant/proposal IT advice
Tech recommendations/Purchase
IT consulting
Equipment setup help
Quick desktop/laptop fixes (<15 min)
Standard software installs
User management
Warranty claims
Fee-Based:
Server setup & maintenance
Complex infrastructure deployments
Dedicated lab/server support
Service re-installation
Advanced troubleshooting
Data backup & storage
Hardware repair (out-of-warranty)
NEW: Compute Storage Infrastructure
Teaching Support
Basic (Free):
Teaching lab management
Desktop/laptop troubleshooting
Specialized software support
Specialized software teaching environments
Server infrastructure maintenance
Hardware repair and warranty claims
Contact Us
Email us: science.it [at] mcgill.ca
🔗 Connect via the IT Service Catalogue.
Request support anytime!
Reach out to us if you need help with...
Grant Proposals: Planning a proposal requiring computing or storage resources
Pre-purchase consultations: Considering a new computer or storage purchase
Data Security Needs: If you have sensitive research data that requires encryption or secure storage.
Compute Environment Setup: Need a JupyterHub or other scientific computing platform configured.
Instrument Integration: Connecting research equipment to new computers or networks.
High-Performance Computing: Assistance with HPC machines & clusters
Software Installation: Help with installing specialized scientific software or packages.
Data Transfer Support: Moving large datasets between systems or to secure repositories.
Collaboration Tools: Setting up shared environments for multi-institution research projects.
Compliance Guidance: Ensuring your workflows meet institutional or regulatory requirements.
Our Team
We are a dedicated and driven team of IT professionals with a rich skill set ranging from end-user computing to server configuration in the latest technologies. We have been supporting the Faculty of Science for decades.
Associate Director
Tanya Barlow
Operations Manager
Roustam Tchanychev
System Administrators
Andrew Bogecho
Oleksiy Kobyakov
Ambrish Raghoonundun
Ron Simpson
IT Consultants
Brigitte Dionne
Joseph Vacirca
Robert Workman
IT Technicians
Franklin Cooper
Ernest Poon
Janney Wu