McGill.CA / Facilities Management and Ancillary Services / Services

Building Systems

On this page: ElectricityElevators / escalators / mechanical liftsFire equipmentHVACMaintenanceReports/StudiesSystem upgradesUtilities Accounts

The information below pertains to McGill-owned spaces/buildings on the downtown and Macdonald campuses.
In case of any discrepancy, the terms laid out in leases or Memorandum of Agreements with the University (RIAL) prevail.

Electricity

Service Provided by Contact Charge/No charge

Provide electrical distribution systems for temporary needs

(e.g. seasonal decorative lighting, special outdoor events, temporary facility hook-ups)

 
  • Downtown: Building Operations
  • Macdonald Campus Operations

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555
  • Charge
Resetting breakers
  • Downtown: Building Operations
  • Macdonald Campus Operations

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555
  • No charge (except if requested as part of a construction project)

Hook-up equipment to emergency power

Utilities and Energy Management &

  • Downtown: Building Operations
  • Macdonald Campus Operations
     

Learn more about categories of equipment and associated priority levels.
 

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555
  • Charge, depending on equipment and availability of emergency power
     
  • Additional charge if requires installation of electrical outlet

Elevators / Escalators / Mechanical lifts

Service Provided by Contact Charge/No charge

Repairs
 

Examples of issues to report/changes to request:

  • Elevator not leveling with the floor
  • Stuck/stopped on a floor
  • Unusual sound (e.g. knocking)
  • Disable card reader
  • Add announcement
  • Extend maximum opening time of the doors
  • Downtown: Building Operations
  • Mac: Building Operations (Downtown)

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre 514-398-4555

No charge, except for:

Downtown:

  • Athletics and Recreation
  • Faculty Club
  • MNI
  • Brown Student Services
  • Presbyterian College
  • Martlet House

Mac:

  • Athletics and Recreation
  • Student Housing and Hospitality Services
  • Faculty Club
  • Campus/Staff Housing
  • Daycare
  • Morgan Arboretum

Fire Equipment

Service Provided by Contact Charge/No charge

Maintenance, inspections and repairs of fire protection equipment, incl.:

  • Fire sprinklers and sprinkler systems
  • Fire alarms and alarm systems
  • Fire alarm control panels
  • Fire and smoke detectors
  • Manual pull stations
  • Fire extinguishers, special extinguishing systems
  • Fire hoses
  • Fire curtains
  • Firefighter connectors
  • Fire pumps
 Campus Public Safety

fireprevention [at] mcgill.ca (Email) or call Fire Prevention 
514-398-3473

Consult the Fire Prevention website for more information

No charge, except for:

Downtown:

  • Athletics and Recreation
  • Student Housing and Hospitality Services
  • Faculty Club
  • Brown Student Services

Mac:

  • Athletics and Recreation
  • Student Housing and Hospitality Services
  • Faculty Club
  • Campus/Staff Housing

HVAC

Service Provided by Contact Charge/No charge
Operate heating, ventilation, and air conditioning (HVAC) system outside regular hours

Utilities and Energy Management &

  • Downtown: Building Operations
  • Macdonald Campus Operations
 Fill out the ventilation schedule change request form
  • No charge (approval needed)
Installation, removal, or storage of window air-conditioning units
  • Downtown: outsourced
  • Macdonald Campus Operations

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555
  • Charge

Maintenance

Service Provided by Contact Charge/No charge

Repairs to building systems :

  • Plumbing
  • HVAC
  • Electrical distribution
  • Drinking water distribution
  • Other distribution systems (deionized water, distilled water, lab water, natural gas, medical gases, vacuum)
  • Emergency distribution
  • Lighting
     

Examples of issues to report: Too hot/cold, broken pipe, leaky ceiling/roof/pipe, not enough air ventilation, bad smell, no power from an outlet
  • Downtown: Building Operations
  • Macdonald Campus Operations
  • Some services outsourced

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555

 

For room temperature, please consult the Office Temperature Standards before reporting an issue.

No charge, except for:

Downtown:

  • Athletics and Recreation
  • Faculty Club
  • MNI
  • Brown Student Services
  • Presbyterian College
  • Martlet House

Mac:

  • Athletics and Recreation
  • Student Housing and Hospitality Services
  • Faculty Club
  • Campus/Staff Housing
  • Daycare
  • Morgan Arboretum
[Researchers] Support and maintenance for facilities, building systems, or equipment (e.g. cold rooms, greenhouses, CO2 and other monitors, chillers, UPS units, and emergency power generators) for user-owned or dedicated to the support of user-owned or operated equipment
  • Downtown: Building Operations
  • Macdonald Campus Operations

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555

 Based on Memorandum of Agreement

Reports/Studies

Service Provided by Contact Charge/No charge
Investigate interruptions to the Hydro-Québec power grid (glitches, outages) Utilities and Energy Management Contact your Building Director. Your BD will contact your Sector Supervisor, who will contact the UEM team.
  • No charge

Prepare budget envelope proposals and funding requests
 

Examples: Energy costs per square foot to include in CFI or other grant applications,
costs for current use to forecast budgeting needs

 Utilities and Energy Management Email jerome.conraud [at] mcgill.ca (Jérôme Conraud), Director, Utilities and Energy Management
  • No charge
For academic purposes, provide information on building energy and water consumption costs, and greenhouse gas emissions Utilities and Energy Management martha.elvir [at] mcgill.ca (Email) UEM
  • No charge

Prepare energy and water consumption reports for a building or space on campus.
 

Examples: Energy consumption, costs, greenhouse gas emissions

 Utilities and Energy Management martha.elvir [at] mcgill.ca (Email) UEM
  • No charge

Prepare technical investigations and diagnostic studies on utilities and energy management.
 

Examples: Look into replacing a boiler at the end of its lifespan

 Utilities and Energy Management Email jerome.conraud [at] mcgill.ca (Jérôme Conraud), Director, Utilities and Energy Management
  • No charge

System Upgrades

Service Provided by Contact Charge/No charge

Increase capacity of systems

Perform work required to enable existing electrical
or mechanical systems to meet increased demands
arising from a change in function of the space 
or due to user-owned equipment.
  • Downtown: Building Operations
  • Macdonald Campus Operations
     
(Depending on scope, may be submitted as a renovation project for execution by Project Management)

fcc.fod [at] mcgill.ca (Email )or call Facilities Call Centre
514-398-4555
  • Charge

Utilities Accounts

Service Provided by Contact Charge/No charge

Open and manage Hydro-Québec and Énergir accounts

Examples: Add authorized users, change account information

NOTE: all new Hydro Quebec accounts must be requested through Utilities and Energy Management who will then contact Hydro-Québec to open the account

 Utilities and Energy Management Email jerome.conraud [at] mcgill.ca (Jérôme Conraud), Director, Utilities and Energy Management
  • No charge
Tags: 
electricity
elevators
fire prevention
HVAC
maintenance
utilities
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