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ASPIRATION
Where leaders, colleagues and institutions care about me as a person and value and respect my contributions.
TOOLS & PROCESSES
WeLounge (pop-up faculty activities/social gatherings)
Schwartz Rounds
DOM Mentorship program
Leadership development efforts
Coaching programs TBD
METRICS
Annual wellness survey with elements to include a professional fulfilment index and burnout scale
ASPIRATION
Place where digital and other innovations lead to top-notch provider experience & administrative excellence.
TOOLS & PROCESSES
Single provincial EMR
- Ensure good EMR "hygiene"
Digital tools that facilitate trainee evaluations, annual review, COI declarations, mandatory training
METRICS
Annual, 2-question survey
ASPIRATION
Where employee growth and development is valued, integrated and paramount to the success of the Department.
TOOLS & PROCESSES
Invest in leadership development for DDs, PDs, and other leaders
Small group and large group team building sessions
Work with administrative leaders to ensure we're partners in helping team members grow
METRICS
Annual, 1-question all-DOM survey
2024 - Year 1 Report
- 5 Schwartz Rounds held across all major DOM-affiliated hospitals (MUHC, JGH, SMH)
- Strong participation (ranging 85-180 participants)
- High satisfaction (average presentation quality rating of 4.36/5)
- 3 WeLounge pop-up events
- Annual Wellness Survey Results:
- 43% response rate (204 full-time DOM members)
- Moderate levels of burnout (average score: 16.58) and moderate professional fulfillment (average PFI: 13.2)
- Improved tracking of teaching contributions within training programs/Divisions including EPA and ITER completion
- Innovations introduced, including an AI scribe pilot project
- JGH Connected Health Record continues to evolve and grow with expected full implementation in the next year
- EPIC expected to come to the MUHC in 2026
- Several quality care digital tools are already in place, with at least 14 submitted tools reported
- Transitioning mentorship software to myCourses
- Digital Solutions Scorecard survey conducted across three sites to assess current tools and gaps
- DOM Mentorship Program expanded:
- 115 active mentors and mentees (up from 112)
- 32 current active matches
- 84% of mentees and 70% of mentors reported satisfaction with the mentoring process
- Transitioning mentorship software to myCourses
- All-DOM Survey Results:
- 55% of respondents agreed or strongly agreed with the statement: “I love working in the DOM”
- 49% agreed they have time for self-care while fulfilling their duties
- 25% reported not having enough time for self-care in their role
2025
Currently collecting 2025 metrics. More to come.