A recent blog post by Steven Kramer (BCom’97), CEO at WorkJam, explores how technology can be leveraged to avoid the pitfalls of managerial favoritism in the workplace. The benefits of doing so would be manifold, including improved employee engagement and retention, according to Kramer.
Published on: 9 Jul 2019
Steven Kramer, BCom’97, President & Chief Executive Officer of WorkJam
Thursday, March 1, 2018
Guest Lectures in Technological Entrepreneurship with Prof. Michael Avedesian
Published on: 6 Mar 2018
Retailers are stuck between a rock and a hard place. On top of growing competition, retailers now have to deal with new, challenging regulations and rising wages. Many retailers are struggling to keep up due to their heavy reliance on traditional, manual and top-down employee management processes. Luckily, retailers are starting to realize that operating with such outdated processes won’t cut it anymore, and more companies are turning to tech-driven solutions to help lower labor costs, drive increased sales and reduce employee turnover.
Published on: 12 Jan 2016
When it comes to retail, there's one aspect of the customer experience that's substantially more influential than the rest: frontline employees. Because they're often a customer's first touchpoint with a retailer and interact with customers directly on a regular basis, frontline employees act as brand ambassadors who can easily make or break the customer's shopping experience.
Published on: 19 Aug 2015
