Retailers are stuck between a rock and a hard place. On top of growing competition, retailers now have to deal with new, challenging regulations and rising wages. Many retailers are struggling to keep up due to their heavy reliance on traditional, manual and top-down employee management processes. Luckily, retailers are starting to realize that operating with such outdated processes won’t cut it anymore, and more companies are turning to tech-driven solutions to help lower labor costs, drive increased sales and reduce employee turnover.
...Steven Kramer (BCom'97) has more than 20 years of executive leadership experience driving business results and developing disruptive technologies for the retail industry. He holds a Bachelor of Commerce degree from McGill University.
Read full article: Retail Info Systems News, January 11, 2016