Network and Information Security Upgrade: New antivirus solution at McGill

The following announcement was sent to all McGill Staff and Students on December 12, 2017.

To all community members:

This communication provides you with important information concerning the deployment of a new antivirus for McGill: Cisco Advanced Malware Protection (AMP) for Endpoints.

Classified as: Antivirus
Published on: 13 Dec 2017

IT Services has successfully installed new critical patches for Trend Micro OfficeScan on all campus computers and laptops.


IT Services will be installing two new critical patches on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops. Home computers are not affected.

The upgrade will be staggered and performed at 6:30 pm until 7:00 pm on one of the following days:

Classified as: Antivirus
Published on: 2 Oct 2017

Starting in June and continuing into the fall, McGill IT Services will be making the following changes to optimize our email processes and gain the full benefits of moving to Email on Office 365:

1) New management of redirects

Starting mid-June, all users will have a new way to self-manage redirects from their and email addresses to other email services (e.g., Gmail, Yahoo, Hotmail, or McGill departmental servers).

Classified as: email, Anti-Spam, Antivirus
Published on: 24 May 2017

For the continual improvement to our IT security service, and to meet McGill’s evolving administrative and research security requirements, McGill IT Services will be upgrading the antivirus version available to LAN administrators to focus on improved threat protection. This increased security measure will enable the institutional version to leverage features already available in the home version provided to the McGill community.

Security benefits:

Classified as: Antivirus, security, phishing, LAN Managers
Published on: 4 Apr 2017

Update: December 30, 2016
We have received word that the vendor has not been able to extend the old license key. If you have Trend for Mac installed and you see a message saying the "Trial Expires on December 31", you will need to enter a new license key to activate it for 2017. Please follow the instructions in step 2 of the article Install Trend Micro Antivirus for Mac.

Classified as: Antivirus
Published on: 22 Dec 2016

Users may experience false positive antivirus pop-up messages from Trend Micro OfficeScan when accessing previously known and trusted websites. The pop-up message states that a Web security policy violation has been detected for a given malicious URL. Trend Micro is currently investigating the issue; we apologize for any inconvenience this causes.

Classified as: Antivirus, Trend Micro, OfficeScan
Published on: 19 Dec 2016

If you have Trend Antivirus for Mac, you may have noticed a message saying the "Trial Expires" December 31, 2015.The license has now been extended for another year, till December 31, 2016. Just click on the words “Trial Expires” and the new expiry date will take effect (you need to be connected to the Internet).

Classified as: Antivirus
Published on: 8 Dec 2015

The latest versions of McGill-provided FREE antivirus software, Trend Micro Internet Security 10 for Windows & Antivirus for Mac 2016 are now available.

If your personal computer/laptop isn’t already protected by antivirus software (or you’re using an older version), we urge you to install one of the new versions without delay!

All McGill University full-time faculty, staff, and students can download and install Trend Micro antivirus software for use on their personal computers.

Classified as: Antivirus, malware, phishing, spyware, anti-virus
Published on: 20 Aug 2015

An email is currently circulating with a password-protected .ZIP file as an attachment. A sample of this email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

Classified as: Antivirus, malware, phishing, IT security, virus
Published on: 12 Nov 2013

Trend Micro Titanium Internet Security 2014 is now available for Windows and Mac, for home use. This antivirus software is provided by McGill, free for full-time students, faculty and staff to install on their personal computers. Find information and instructions at:  

Classified as: Antivirus
Published on: 30 Oct 2013

Due to the continued threat of Cryptolocker and other similar malware infecting computers on campus, all email messages containing .zip attachments with an executable (.exe) file will be flagged as spam and quarantined by the Anti-Spam Service. Emails that are quarantined are not delivered to your Inbox.

Classified as: Antivirus, email, malware
Published on: 11 Oct 2013

IT Services is now offering a new antivirus and online threat protection software: Titanium Internet Security for Mac, available for all Mac operating systems from OS X 10.5.8 and up. This includes the latest version of Mac OS X 10.8.

Classified as: Antivirus, security awareness, Apple, Macintosh, malware, online safety, phishing, spyware, trojans
Published on: 16 Nov 2012