Hello McGill staff,
IT Comms is your one-stop shop for all communications needs. We now made it easy for you to submit a communication request, using an easy-to-fill-out form that ensures your request is in our hands quickly for a fast turnaround delivery. Please use this form instead of email or MS Teams to send your requests to our team, it will prevent your request from slipping through the cracks when your usual contact at IT Comm is on vacation or away for a few days.
As McGill’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the McGill community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2024 IT Services Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.
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Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.
If available, users can download attachments and view embedded images consistently through the Outlook desktop client.
IT Services is currently working on a fix to resolve the issue.
In myCourses, instructors are currently unable to export grades to Minerva from myCourses. This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.
As a temporary workaround, instructors need to manually enter grades in Minerva. Please see the following articles for relevant instructions:
Students! Please read carefully since the information contained in this announcement will affect your ability to store files in your OneDrive account and may affect your ability to send emails from Outlook after May 31st 2024.
Microsoft is introducing changes to our service offering across our Microsoft 365 Education suite that require us to place limits on storage. As of May 31st, 2024, students will have 20GB (Gigabytes) of OneDrive storage space, in addition to 20GB of Outlook email storage.
UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.
Although it is prohibited to use WeChat on any McGill-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts.
We remind you to be vigilant and exercise your discretion when using apps that can access your personal information if the proper privacy settings are not available or in place.
This message was updated on November 20, 2023.
Ce message a été mis à jour le 20 novembre 2023.
La version française suit
Dear members of the McGill community,
Effective immediately, please be advised that the installation and use of the social network WeChat from an application or Web browser is prohibited on any McGill-managed/owned device, including desktop and laptop computers, mobile phones, and tablets. Individuals can continue to use WeChat on their personal devices using their personal accounts.
The IT Services Virtual Scavenger Hunt contest is now closed. Thank you to everyone who entered - we will contact the winners shortly.
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Welcome to a new term! The IT Services Virtual Scavenger Hunt is now open to all McGill students. Take our quiz and enter to win a McGill hoodie! Details below.
How to enter:
Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?
If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.
In this article:
McGill has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently disabled.
Stream (on SharePoint) is an intelligent enterprise video experience that is part of Microsoft 365. It empowers you to record, upload, discover, share, and manage video like any other file. Video is like any other document. It seamlessly integrates with apps across Microsoft 365, so you get the same experience no matter where you add or engage with video content.
The myProgress service has now been restored.
Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.
If you are prompted to create new credentials, make sure to create a unique password for your new account and:
UPDATE: The wired connectivity at Macdonald campus has been restored.
The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).
The new login page includes two options to log in. Please take note of which login method you should use:
