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Present Time Management System maintenance


The Present Time Management System will be unavailable due to scheduled maintenance on Tuesday, June 16, from 10pm to midnight.

Windows - unable to log on due to update

Due to a Windows update last night, some users may not be able to log on. They are stuck on 'Step 3 of 3'. To reach the log on screen, press CTRL + ALT + DEL.

Published: 12Jun2015

Summer 2015 myCourses minor upgrade


A minor upgrade of the myCourses Learning Management System will take place from Sunday, July 12th, at 9:00pm until Monday, July 13th, at 1:00pm.

McGill MarketPlace (MMP) unavailable 3pm Wednesday, June 3 until 9am Thursday, June 4


McGill MarketPlace will be unavailable between 3pm Wednesday, June 3 and 9am Thursday, June 4 due to maintenance.

Phishing scam: "Subject: Dear mcgill.ca Email User"

A phishing attempt is circulating with the subject line "Subject: Dear mcgill.ca Email User". The message says that we are updating our email database due to upcoming firewall upgrade and that you need to revalidate your email account to avoid it being deleted. A sample of the email is shown below.

Published: 1Jun2015

uPrint - Campus printing maintenance Monday, May 25, 7pm


uPrint, the Campus Printing service, will undergo maintenance on Monday, May 25 from 7:00 pm to 8:00 pm, during which time the uPrint system will be unavailable for approximately 15 minutes.  User

Phishing scam: "Subject: Your Account will be Temporary Suspended"

A phishing attempt is circulating with the subject line "Subject: Your Account will be Temporary Suspended". The message says that your mailbox is running out of data storage and will be suspended, and asks you to log on to a fraudulent website to upgrade / add more data space. A sample of the email is shown below.

Published: 20May2015

Resolved - Login issues with Banner (INB)

Update - 11:55am

The issue has been resolved. If you experienced the issue, you will need to close and then reopen your browser.


Some users cannot log in to Banner (INB). When attempting to do so, they get an "Ora-12154 TNS Error" error message that asks them to close down their Java Client and try again.

If you experience the issue, please close your Banner window and browser, wait a minute or two, then try again. 

IT Services is investigating; we apologize for the inconvenience.

Published: 14May2015

Skype for Business client is now available for Windows Lync users

On May 13, IT Services released the new Skype for Business client to supported McGill faculty & staff users that have Office 2013 Service Pack 1 (SP1) installed on their computers. It includes:

Published: 13May2015

Price increase for uPrint campus printing

As of June 1, 2015 the price of printing impressions using the uPrint service will be increased to the following:


Monochrome impressions (prints and copies):

Published: 13May2015