IT Services

Attention Law Students: ExamSoft, the company that makes Softest online exam software, has released an update, which now supports Mac OS X 10.11- "El Capitan" and Windows 10. The update is automatically downloaded on computers that already have Softest installed.

Note that this version has a new login process that requires exam takers to enter their institution ID, "mcgill" for the McGill University Faculty of Law.  Find out more on the Law SAO site.

Classified as: Secure Exams
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Published on: 4 Dec 2015

Starting this January, McGill IT Services will begin providing WiFi to outdoor areas on campus. Initially, two areas will be covered: the Roddick Gates and the crossroads between the main entry road and the road in front of the 3 Bares statue. Another two areas will be covered in the spring:  Redpath terrace and the James Sculpture Garden / James Square.

Read the full article…

Classified as: Wireless Network, WiFi
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Published on: 2 Dec 2015

The old WPS Classified Ads website (www.mcgill.ca/classified) has been archived. Find a link to the "MCGILL CLASSIFIED" on the top right-hand column of the McGill Reporter site at http://publications.mcgill.ca/reporter/.

Classified as: classified ads
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Published on: 26 Nov 2015

A phishing email has been reported with the subject "Compromised Account". It is signed from McGill's Information Security (InfoSec) team, and urges the recipient to fill out a form to unlock their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 25 Nov 2015

Lecture recordings from November 19 are not available in myCourses. We apologize for the inconvenience.

Classified as: lecture recording
Published on: 23 Nov 2015

A phishing email has been reported with the subject "Compromissed account". It is signed from McGill's IT Service Desk, and urges the recipient to click a CHANGED PASSWORD link. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 23 Nov 2015

A phishing email has been reported with the subject "Dear McGill account users". It is from McGill University Webmail and asks the user to click on a fraudulent link to increase their mcgill.ca e-mail quota. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 23 Nov 2015

A phishing email is circulating which tells users that a virus has been spotted on "our Sever" and the user must take action to avoid shut down of their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 17 Nov 2015

Update - 4:30 pm, Nov. 12, 2015:
uPrint Anywhere is once again successfully printing email attachments. You should now be able to print documents from your mobile device or laptop by attaching the files to an email and sending to uprint [dot] mono [at] mcgill [dot] ca or uprint [dot] colour [at] mcgill [dot] ca.  The message body will not be sent to the printer.

Classified as: uPrint Anywhere
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Published on: 12 Nov 2015

uPrint Anywhere is the service that allows you to print documents from mobile devices and laptops, by attaching them to an email and sending to either uprint [dot] mono [at] mcgill [dot] ca or uprint [dot] colour [at] mcgill [dot] ca.

Classified as: uPrint - Anywhere
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Published on: 10 Nov 2015

Update - Nov. 10, 2015:
To address the issue reported below, the uPrint service has been reconfigured so that the body of the email message is not sent to the uPrint system, and only attached files can be printed. See this announcement.

Classified as: uprint, uPrint Anywhere, Campus Printing
Category:
Published on: 6 Nov 2015

A phishing email is circulating which tells users that a virus has been spotted on "our Sever" and the user must take action to avoid shut down of their account. A sample of the email is shown below.

Classified as: phishing, email scams
Category:
Published on: 2 Nov 2015

Article from the McGill Reporter, posted on Tuesday, October 20, 2015

“I still don’t know what I clicked on or did. But for months now, people keep complaining about emails they get from me that I didn’t send. With links to strange websites.”

Classified as: phishing, IT security, IT Security Awareness Training, online security
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Published on: 23 Oct 2015

Apple has released a new update, OS X 10.11.1, which addresses the previously announced compatibility issues with Office 2016. For more information, see the articles in MacRumors and ComputerWorld

Classified as: Office 365 ProPlus, Mac OS X 10.11 El Capitan
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Published on: 22 Oct 2015

Students in McGill residences can now access the wireless network in REZ with their gaming consoles, such as Sony’s Playstation, Microsoft’s Xbox, and other devices that don't support the WPA2-Enterprise standard.

These kinds of devices would normally not be able to access the REZ wireless network because there's no way to enter your McGill Username and Password credentials to log in. Now you can self-register such devices by entering the corresponding MAC address into the website https://gpass.mcgill.ca.

 

Classified as: Wireless Connectivity in Residences (REZ), game console, nintendo, playstation
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Published on: 19 Oct 2015

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