Full name of scale |
Client Satisfaction Questionnaire |
Languages |
Available in 50+ languages including Arabic, Castilian, Cambodian, Chinese, Czech, Dutch, UK English, French, Finnish, German, Italian, Japanese, Laotian, Norwegian, Portuguese, Russian, Spanish, Slovak, Swedish, etc. |
Rater |
Patient-rated |
Training |
No information found |
Utility |
It is designed to assess client satisfaction with health and human services including governmental and public benefits programs and services. |
Versions available for the measure |
|
Time to complete |
3-8 minutes |
Cost/license |
Contact the author for permission to use. Pre-payment of a use fee is required for all users of the CSQ Scales. https://csqscales.com/ |
Nguyen, T. D., Attkisson, C. C., & Stegner, B. L. (1983). Assessment of patient satisfaction: Development and refinement of a service evaluation questionnaire. Evaluation and Program Planning, 6(3–4), 299–313. Follow this link for the article.