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Voice mail unavailable Monday, June 20, 2005, 18h00 to 20h00

Please note that due to maintenance on Call Pilot, voicemail will be unavailable from 18h00 to 20h00 on Monday, June 20, 2005. During this period you will be unable to access your voice mailbox or leave messages. Any pre-existing messages will remain in your voice mailbox.

Published: 17 Jun 2005

Random VPN problems

Some users may experience problems accessing the network once they are logged into VPN. We are currently working on resolving this problem.

Published: 15 Jun 2005

Free DAS for ALL academic staff

Announcement on behalf of the Interim Provost and CIO, Anthony C. Masi: Effective 16 June 2005, Dialup Access Services (DAS) will be provided free of charge to all academic staff. The provision of free DAS removes the previous restrictions of only four free hours for academic staff and free monthly use only for instructors who used DAS to access WebCT. For full details regarding this new amendment and all applicable conditions, please see the NCS DAS policy page. For questions regarding these changes, please contact ICS Customer Support (online) or by phone at 514-398-3398.

Published: 13 Jun 2005

Minerva monthly downtime — June

10 pm Sat., June 18, 2005 to 10 am Sun., June 19, 2005.

Published: 9 Jun 2005

WebCT unavailable Sunday, June 12, 12 am to 2 am

On Sunday, June 12, from 12 am to 2 am, there will be a scheduled hardware upgrade to the WebCT Campus Edition server and therefore WebCT will be out of production for that time. The upgrade will mainly address a number of hardware performance issues that will speed up the server backup times. The upgrade will be completely transparent from a user's point of view, since the user interface will remain untouched.

Published: 9 Jun 2005

Update: Academic Laptop Program 2005-2006

We are pleased to announce the 2005-2006 Academic Laptop Program.

Published: 8 Jun 2005

Exchange server now restored

The Exchange server, which was unavailable for approximately 15 minutes this morning, has now been restored.

Published: 3 Jun 2005

Exchange server temporarily unavailable

The Exchange server is unavailable at this time. We will post more information when it becomes available.

Published: 3 Jun 2005

Virus alert -- MyTob.CU worm

Please be aware of a new virus, MyTob.CU worm, spreading through email with a subject "Your Email Account is Suspended For Security Reasons" or "Account Alert." Do not open any attachment.

Published: 2 Jun 2005

New contact to report Gateway hardware problems

For owners of Gateway computers, the contact information as posted on the computer's asset tag has changed.

Published: 2 Jun 2005

E-mail For Life (ELF) unavailability

Please note that E-mail For Life (ELF) will be unavailable on Thursday, June 2, 2005 from 1:30 pm to 2:00 pm, due to a maintenance procedure. Incoming mail for ELF users will be queued and delivered when service is restored.

Published: 1 Jun 2005

SMTP server security policy implementation

Please be advised that NCS will begin implementation on June 6 of the recently adopted policies regarding the reduction of spam originating from McGill's network. Access control lists will be implemented at the network perimeter to prevent SMTP traffic from the DAS, wireless, VPN and residence VLANS reaching the Internet directly. Machines on these networks should have mail client programs configured to relay via mailhost.mcgill.ca. It may however change the nature of the error message received from 'relaying denied' to 'connection timed out.' Those most likely to be affected are mobile PC and VPN users who switch between our network and a high-speed provider. Most of those users are already familiar with the situation in that Videotron and Sympatico have blocked outgoing port 25 for the last few years. For email client configuration information for supported client programs click on 'More information.'

Published: 1 Jun 2005

Minerva monthly downtime - May

10 pm Sat., May 21, 2005 to 10 am Sun., May 22, 2005.

Published: 18 May 2005

This is an email virus -- 'Re: Your Email Account is Suspended For Security Reasons'

Please be advised that there is a new email virus that says "Re: Your Email Account is Suspended For Security Reasons." The email sender could be from webmaster, Postmaster or Hostmaster @mcgill.ca with a message to open an attached form. The University is not locking your email account. For your safety, do not open the email attachment, just delete the email message.

Published: 16 May 2005

Minerva temporarily unavailable

Minerva will be unavailable at 5 pm on Friday, May 6, for a period of about 15 minutes. We appreciate your patience.

Published: 6 May 2005