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- it_services https://www.mcgill.ca/it
- it_services https://www.mcgill.ca/library
Some users are experiencing delays in logging in, sending and receiving email.
Be aware of fraudulent email messages warning that you are about to exhaust your usage allowance for Webmail. Please delete these emails and do not click on any links provided.
Please note that there is a fraudulent email message being circulated that requests you click on a link.
During the add/drop/withdraw course period, we anticipate heavy traffic on the myMcGill portal. If the portal experiences problems due to this heavy usage, users will be redirected to a web page with links to all major IT services including Minerva, Email, myCourses, and more.
Due to high volume of usage at the beginning of term, the myMcGill portal has been experiencing intermittent problems. To remedy this situation we have established a cap on the number of simultaneous connections permitted. If you try to log in when this cap is exceeded, you will be directed to the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable
There is currently a problem with the myMcGill portal. Please see the full announcement for details and status update. While the portal is unavailable, you can access IT Services using their direct links from the following web page: http://www.mcgill.ca/it/it-mcgill/when-mymcgill-unavailable
Due to a large volume of email sent to students via a McGill listserv, there was a delay in the delivery of messages originating from external senders this afternoon, between approximately 2:30 pm and 4:30 pm. The backlog is now cleared and email delivery should be back to normal.
New to McGill? Learn about McGill's IT Services and attend an iCare workshop to set up your computer to access McGill's wireless network and other IT resources.
The problem with Minerva Reports was resolved around 2:45 pm.
There is currently a problem with Minerva Reports. Technical teams are working to resolve the issue as quickly as possible. We apologize for the inconvenience.
There was a problem with Banner, Minerva, and the myMcGill portal this morning. These services were unavailable from around 9:10 am to 9:18 am. They are functioning normally once again.
Starting Tuesday, December 21, several new features will be added to Web Management System (WMS) websites, including: a streamlined administrative interface, advanced layout options available through a drop-down selection, custom path feature to specify a custom path for a page, similar to the Page Title, recursive path generation to reflect the menu hierarchy even when a parent page is moved.
Delivery of some incoming emails from external (non-McGill) sources, sent Friday Dec. 17, between 1 pm and 1:40 pm, may be delayed for up to 24 hours.
Problems with Banner, Minerva, the Data Warehouse and the myMcGill portal have been resolved and these services are once again available.
There is currently a problem that affects Banner, Minerva, the Data Warehouse and the myMcGill portal. These systems are currently unavailable. Technical teams are working to resolve the issue as quickly as possible. We apologize for the inconvenience.