If you have arrived at this page because you are attempting to change your McGill Password Security Questions or reset your McGill Password, you will need to access Minerva using one of the following options:
- If you know your McGill ID and Minerva PIN, use them to log into Minerva, then go to the Personal Menu, click on Password for McGill Username and enter a new McGill Password.
- If you don't remember your Minerva PIN but previously set up a Minerva Security Question, you can use the Forgot PIN? link on the Minerva login page. Once you've logged in, go to the Personal Menu, click on Password for McGill Username and enter a new McGill Password.
- If you cannot log into Minerva and do not have a Minerva Security Question set up, you will need to have your PIN manually reset:
- Alumni and guests should contact Service Point for Minerva login issues and questions related to student accounts. See also the Minerva for Students and Guests article for details on login and access.
- Students, Applicants, and Employees should contact the IT Service Desk. See also the Minerva for Faculty and Staff article for details on login and access.
Use the new temporary PIN to log in again, then go to the Personal Menu, click on Minerva PIN, and choose a new PIN immediately. Next, return to the Personal Menu, click on Password for McGill Username and enter a new McGill Password.
