RESOLVED: Secret Server Unavailable
UPDATE: D2 Documentum available again
UPDATE: D2 Documentum available again
Both database and file system for Documentum and D2 related service are fully restored to July 13, 11PM. All of our application are back online.
D2 Documentum was unavailable since July 14th, 5:00PM.
Users could not upload or retrieve document from the platform until further notice.
Report suspicious emails from your McGill Inbox
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.
Some users may be unable to browse the web from home
Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.
If you are affected, please contact the IT Service Desk for assistance.
Updates will be shared as they become available. We appreciate your understanding.
The IT statistics and project dashboard are now available!
Français ci-dessous
IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.
Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill
This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de l’Information & Vice-recteur associé, Service des TI.
Le français suit.
Dear members of the McGill community,
Have you spotted these clues in your McGill email?
Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.
Keep an eye out for: phishing safety tips
