MGCR 472 Operations Management (3 credits)

Offered by: Management (Desautels Faculty of Management)


Management Core : Design, planning, establishment, control, and improvement of the activities/processes that create a firm's final products and/or services. The interaction of operations with other business areas will also be discussed. Topics include forecasting, product and process design, waiting lines, capacity planning, inventory management and total quality management.

Terms: Fall 2017, Winter 2018, Summer 2018

Instructors: Pouya Ebrahimi, Kenneth MacKenzie (Fall) Brian E Smith, Beste Kucukyazici, Shanling Li, Zafer Yilmaz (Winter) Elcin Ergin (Summer)

  • Prerequisite: MGCR 271 or equivalent

  • Requirement for the Canadian Institute of Management