New IT support ticketing system is live today!

Published: 16Jul2018

McGill IT Services is happy to announce that we have successfully launched the new IT support ticketing system in ServiceNow....

Banner (INB) restart planned for Friday, July 13 at 8 PM

Published: 12Jul2018

Please be advised that a restart of Banner is planned for Friday, July 13 at 8 PM. The restart is not expected to cause a service disruption or affect automated background processes. In any case,...

CANCELLED: July Minerva, Banner and uApply monthly downtime

Published: 5Jul2018

The July Minerva, Banner and uApply (the Graduate Admissions System) maintenance that was scheduled for Saturday, July 7 at 10 pm to Sunday, July 8 at 2 am has been cancelled....

Office 365 Spring Photo Contest - winners announced

Published: 26Jun2018

The votes are in! Congratulations to the winners and all participants....

Planned facilities maintenance: Wired and wireless network outage July 1

Published: 21Jun2018

Please be advised that planned maintenance activities by McGill facilities on Sunday, July 1 between 18:00 and 22:30 will affect power in several buildings on campus. ...

WiFi certificate changes - DigiCert replaces Thawte

Published: 19Jun2018

Thawte, the company that provided digital signatures for many of McGill’s services, including Wifi, was recently acquired by DigiCert. As a consequence, certificates that were previously signed by ...

IT Training - Lenel Area Access Manager (LNL 100)


The LENEL OnGuard system is a centralized security system for both the downtown and Macdonald campuses.

IT Training - Getting Started with Crystal Reports (OFT 700)


Target Audience: Intended for staff who are required to create financial, student, or employee reports - that are not available on Minerva.