Lean Six Sigma transforms care at Canadian Mental Health Association

Published: 22 April 2021

In 2002, McGill became the first university in Canada to offer the Lean Six Sigma Green Belt program through the Desautels Faculty of Management. Alex Boussetta, a Certified Six Sigma Black Belt who teaches the Green Belt and Black Belt programs at McGill, has expanded his reach to help organizations like the Canadian Mental Health Association (CMHA) improve the quality of their services. Through Lean Six Sigma training, members of the CMHA’s Halton Region branch have discovered new tools to measure and improve program effectiveness.

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