ITM 328 - Dashboards and reports in ServiceNow

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

NOTE: These sessions are available ONLY to IT Services Units.
Target Audience: All IT Services staff.
Prerequisites: None.
Duration: 1 hour
Course format: Workshop 

This course provides an introduction to dashboards and reports in ServiceNow. Topics covered include:

• Creating and sharing a dashboard
• Copying and modifying a global report
• Creating, sharing, and scheduling a report

To register for this course, please visit the Training Request Form on Minerva (you will first need to log in to Minerva using your McGill Username and McGill Password).