ITSM

ITM 319 - Incident Management

Monday, May 8, 2023 10:00to11:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 328 - Dashboards and reports in ServiceNow

Thursday, May 4, 2023 14:00to15:00

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 320 - Request Fulfillment

Thursday, May 4, 2023 10:00to11:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 328 - Dashboards and reports in ServiceNow

Wednesday, May 3, 2023 14:00to15:00

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 312 - ITSM Change Management

Monday, November 7, 2022 09:30to12:00

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 340 - ITSM Problem Management

Thursday, June 1, 2023 14:00to15:30

NOTE: These sessions are available ONLY to IT Services Units./itCategory: IT Services

ITM 331 - ITSM Knowledge Management

Tuesday, May 2, 2023 13:30to15:00

NOTE: These sessions are available ONLY to IT Services Units./itCategory: IT Services

ITM 319 - Incident Management

Tuesday, December 6, 2022 14:00to15:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

ITM 319 - Incident Management

Tuesday, November 8, 2022 14:00to15:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register./itCategory: IT Services

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